Services Science
Fundamentals, Challenges and Future Developments
Herausgeber: Stauss, B., Engelmann, K., Kremer, A., Luhn, A. (Eds.)
Vorschau- Seeks to establish services science as an academic discipline in response to the tremendous economic impact of the service sector
- Features detailed articles and short statements on services research, service-oriented education, and service-related collaborations
- Sets forth which service sector challenges need to be met by a combination of research and academic training
- Stems from the presentations and statements given at the first German Services Science Conference
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The service sector has dominated advanced economies for years. In many countries, it accounts for more than 70% of gross domestic product, and approximately the same percentage of all employees work in this sector. To reflect the economic relevance of the service sector, services science must be established as an academic discipline. But the path in pursuit of this goal is riddled with challenges, especially in the fields of services research, service-oriented education and service-related collaborations. This book includes detailed articles and short statements on each field, written by academics and experts. They explain which challenges need to be met by research and academic training in the services community of the 21st century. The contributions contained in this book reflect the content of presentations and statements given at the first German Services Science Conference.
- Inhaltsverzeichnis (16 Kapitel)
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Editorial
Seiten 1-8
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Services Sciences, Management, and Engineering (SSME) and Its Relation to Academic Disciplines
Seiten 11-40
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Service Engineering — A Transdisciplinary Approach in Service Research
Seiten 41-53
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International Service Research — Status Quo, Developments, and Consequences for the Emerging Services Science
Seiten 57-70
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Research on Services: From Exploring the “Residual” to Services Science
Seiten 71-78
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Inhaltsverzeichnis (16 Kapitel)
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Bibliografische Information
- Bibliographic Information
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- Buchtitel
- Services Science
- Buchuntertitel
- Fundamentals, Challenges and Future Developments
- Herausgeber
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- Bernd Stauss
- Kai Engelmann
- Anja Kremer
- Achim Luhn
- Copyright
- 2008
- Verlag
- Springer-Verlag Berlin Heidelberg
- Copyright Inhaber
- Springer-Verlag Berlin Heidelberg
- eBook ISBN
- 978-3-540-74489-4
- DOI
- 10.1007/978-3-540-74489-4
- Hardcover ISBN
- 978-3-540-74487-0
- Softcover ISBN
- 978-3-642-09390-6
- Auflage
- 1
- Seitenzahl
- VI, 172
- Themen
