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This book constitutes the proceedings of the 8th International Conference on Exploring Services Science, IESS 2017, held in Rome, Italy, in May 2017.
The 33 papers presented in this volume were carefully reviewed and selected from 48 submissions. IESS 2017 covered major research and development areas related to Service Science foundations, service engineering and management, service innovation, service orientation of processes, applications in service sectors and ICT support for services. The presented papers were organized in topical sections named: theoretical contributions: literature analysis and conceptual models; service systems analysis and design; service organizations case studies and practices; and sustainability: service ecosystems, environment control and transportation.
- Inhaltsverzeichnis (33 Kapitel)
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Tracing the Roots of the Organizational Benefits of IT Services
Seiten 3-11
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Blockchain Technology as an Enabler of Service Systems: A Structured Literature Review
Seiten 12-23
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FabLabs as Platforms for Digital Fabrication Services: A Literature Analysis
Seiten 24-37
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IT-Support in Workplace Health Promotion: Mobile Apps on the Rise
Seiten 38-50
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New Ways to Deal with Omni-Channel Services: Opening the Door to Synergies, or Problems in the Horizon?
Seiten 51-63
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Inhaltsverzeichnis (33 Kapitel)
- Download Vorwort 1 PDF (63.6 KB)
- Download Probeseiten 2 PDF (346.6 KB)
- Download Inhaltsverzeichnis PDF (95 KB)
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Bibliografische Information
- Bibliographic Information
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- Buchtitel
- Exploring Services Science
- Buchuntertitel
- 8th International Conference, IESS 2017, Rome, Italy, May 24-26, 2017, Proceedings
- Herausgeber
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- Stefano Za
- Monica Drăgoicea
- Maurizio Cavallari
- Titel der Buchreihe
- Lecture Notes in Business Information Processing
- Buchreihen Band
- 279
- Copyright
- 2017
- Verlag
- Springer International Publishing
- Copyright Inhaber
- Springer International Publishing AG
- eBook ISBN
- 978-3-319-56925-3
- DOI
- 10.1007/978-3-319-56925-3
- Softcover ISBN
- 978-3-319-56924-6
- Buchreihen ISSN
- 1865-1348
- Auflage
- 1
- Seitenzahl
- XVII, 432
- Anzahl der Bilder
- 104 schwarz-weiß Abbildungen
- Themen