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Transforming the Patient Experience

A New Paradigm for Hospital and Physician Leadership

  • Book
  • © 2016

Overview

  • Provides an organizational blueprint for improved delivery of care

  • Offers tactics on breaking professional and institutional barriers to meet the challenges in healthcare

  • A practical guide to aligning and motivating healthcare team members to implement patient oriented systems

  • Includes supplementary material: sn.pub/extras

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Table of contents (9 chapters)

Keywords

About this book

This book provides an organizational model of the common ground needed to improve patient care and adapt to today’s healthcare environment. The relationship between a hospital CEO and a general surgeon and how they aligned, motivated and partnered with physicians to change the culture of a hospital and implement patient oriented systems is the essential element of this text. Sustainable transformation processes will also be presented for the various roles and contributions of the healthcare team. Written from a team perspective, Transforming the Patient Experience is a practical guide for healthcare team members and leaders to follow.

Authors and Affiliations

  • Citrus Valley Health Partners Chief Transformation Officer, Covina, USA

    William T. Choctaw

About the author

William T. Choctaw, MD, JD Chief Transformation Officer, Citrus Valley Health Partners Covina, CA

Bibliographic Information

  • Book Title: Transforming the Patient Experience

  • Book Subtitle: A New Paradigm for Hospital and Physician Leadership

  • Authors: William T. Choctaw

  • DOI: https://doi.org/10.1007/978-3-319-16928-6

  • Publisher: Springer Cham

  • eBook Packages: Medicine, Medicine (R0)

  • Copyright Information: Springer International Publishing Switzerland 2016

  • Softcover ISBN: 978-3-319-16927-9Published: 10 November 2015

  • eBook ISBN: 978-3-319-16928-6Published: 29 October 2015

  • Edition Number: 1

  • Number of Pages: XV, 74

  • Number of Illustrations: 2 illustrations in colour

  • Topics: Health Administration, Medicine/Public Health, general

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