Overview
Explains why many lean office initiatives have failed
Shows the differences between manufacturing and transactional office processes
Enables the reader to exploit the full potential of lean manufacturing in the office
Access this book
Tax calculation will be finalised at checkout
Other ways to access
Table of contents (6 chapters)
Keywords
About this book
This book goes beyond searching for Muda by Gemba walk; the aim is to industrialize the office environment in view of the new digitalization challenge by applying the same principles of Lean industry. Whereas the basic process theory remains valid, the Lean tools have to be adapted and transposed to the office characteristics where not machines but employees are at the center of the transactions. Here, a new, already successfully applied, integrated, industry-derived, and systematic approach is presented. It will not only boost office effectiveness and productivity as well as shortening lead-time of office routines far beyond simple Muda elimination, but it will also prepare the processes in view of the upcoming digitalization era.
Authors and Affiliations
About the author
Bibliographic Information
Book Title: Transactional Lean: Preparing for the Digitalization Era
Book Subtitle: A Systematic Approach to Industrialize Office Processes
Authors: Bruno G. Rüttimann
DOI: https://doi.org/10.1007/978-3-030-22860-6
Publisher: Springer Cham
eBook Packages: Engineering, Engineering (R0)
Copyright Information: Springer Nature Switzerland AG 2019
Hardcover ISBN: 978-3-030-22859-0Published: 01 July 2019
Softcover ISBN: 978-3-030-22862-0Published: 14 August 2020
eBook ISBN: 978-3-030-22860-6Published: 18 June 2019
Edition Number: 1
Number of Pages: XVII, 116
Number of Illustrations: 6 b/w illustrations, 64 illustrations in colour
Topics: Engineering Economics, Organization, Logistics, Marketing, Production