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  • Conference proceedings
  • © 2021

Innovation Through Information Systems

Volume I: A Collection of Latest Research on Domain Issues

  • Offers insight into leading contemporary research on information systems
  • Discusses relevant issues of information systems usage in times of global crisis and digital transformation
  • Provides an overview of relevant and important information systems research in Central Europe

Part of the book series: Lecture Notes in Information Systems and Organisation (LNISO, volume 46)

Conference series link(s): WI: International Conference on Wirtschaftsinformatik

Conference proceedings info: WI 2021.

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Table of contents (38 papers)

  1. Front Matter

    Pages i-xix
  2. Creating Value Through Digital Innovation

    1. Front Matter

      Pages 1-5
    2. Medical Teleconsulting Applications: An Empirical Study on Elderly Peoples’ Satisfaction

      • Katharina Pflügner, Florijan Hrovat, Christian Maier
      Pages 38-54
    3. A Feedback Information System for Improving Hand Hygiene on a Personal and Organizational Level

      • Carlo Stingl, Sebastian A. Günther, Thorsten Staake
      Pages 88-94
  3. Digital Retail

    1. Front Matter

      Pages 95-97
    2. E-Service Touchpoints for Jewelry Retailers: Customers’ Perceptions of a Digital Sales Desk

      • Cara M. Pfabe, Benjamin Barann, Ann-Kristin Cordes, Andreas Hermann, Torsten Gollhardt
      Pages 105-122
    3. Local Retail Under Fire: Local Shopping Platforms Revisited Pre and During the Corona Crisis

      • Sören Bärsch, Lars Bollweg, Peter Weber, Tim Wittemund, Valerie Wulfhorst
      Pages 123-139
    4. Towards the Digital Self-renewal of Retail: The Generic Ecosystem of the Retail Industry

      • Timo Phillip Böttcher, Lukas Rickling, Kristina Gmelch, Jörg Weking, Helmut Krcmar
      Pages 140-146
    5. The Effect of Personality Traits and Gender Roles on Consumer Channel Choices

      • Dennis Hummel, Tobias Vogel, Alexander Maedche
      Pages 147-163
  4. Digital Services and Smart Product-Service Systems

    1. Front Matter

      Pages 165-168
    2. Becoming a Product-Service System Provider – A Maturity Model for Manufacturers

      • Björn Häckel, Rocco Huber, Bastian Stahl, Maximilian Stöter
      Pages 169-184
    3. A Software Ecosystem for the Development of Digital Service Design Tools: A Conceptual Framework

      • Timon Sengewald, Max Jalowski, Martin Schymanietz
      Pages 203-218

About this book

This book presents the current state of research in information systems and digital transformation. Due to the global trend of digitalization and the impact of the Covid 19 pandemic, the need for innovative, high-quality research on information systems is higher than ever. In this context, the book covers a wide range of topics, such as digital innovation, business analytics, artificial intelligence, and IT strategy, which affect companies, individuals, and societies. 

This volume gathers the revised and peer-reviewed papers on the topic "Domain" presented at the International Conference on Information Systems, held at the University of Duisburg-Essen in 2021.

Editors and Affiliations

  • Faculty of Business Administration and Economics, University of Duisburg-Essen, Essen, Germany

    Frederik Ahlemann, Reinhard Schütte

  • Department of Computer Science and Applied Cognitive Science, University of Duisburg-Essen, Duisburg, Germany

    Stefan Stieglitz

About the editors

Frederik Ahlemann is a Full Professor of Information Systems at the University of Duisburg-Essen, Germany. His research interests are strategic IT management and digital transformation.

Reinhard Schütte is a Full Professor of Information Systems at the University of Duisburg-Essen, Germany. His main research interests are retail and large enterprise systems, digital transformation and philosophy of science.

Stefan Stieglitz is a Full Professor of Information Systems at the University of Duisburg-Essen, Germany. His research is about communication and collaboration technologies, including social media and virtual reality.

Bibliographic Information

Buy it now

Buying options

eBook USD 149.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book USD 199.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Other ways to access