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Any problems with your order?

Please contact our customer service. We are happy to help you with all your questions.

For Europe, Middle East, Africa, Asia, Pacific, Australia:

Springer Nature Customer Service Center GmbH

Tiergartenstr. 15-17
69121 Heidelberg
phone: +49 6221 345 0
(24 hours a day, 7 days a week)
fax: +49 6221 345 4229

For North and Latin America:

Springer Nature Customer Service Center, LLC 

One New York Plaza, Suite 4600
New York, NY 10004-1562

phone: + 1 800 777 4643
(24 hours a day, 7 days a week)
fax: +1 212 460 1700


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