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Service Systems

Concepts, Modeling, and Programming

  • Book
  • © 2014

Overview

Authors:
  1. Jorge Cardoso

    1. Department of Informatics Engineering, University of Coimbra, Coimbra, Portugal

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  2. Ricardo Lopes

    1. University of Coimbra, Coimbra, Portugal

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    You can also search for this author in PubMed   Google Scholar

  3. Geert Poels

    1. Ghent University, Ghent, Belgium

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    You can also search for this author in PubMed   Google Scholar

Part of the book series: SpringerBriefs in Computer Science (BRIEFSCOMPUTER)

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Table of contents (6 chapters)

  1. Front Matter

    Pages i-xvi
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  2. White-Box Service Systems

    • Jorge Cardoso, Ricardo Lopes, Geert Poels
    Pages 1-14

  3. Conceptual Frameworks

    • Jorge Cardoso, Ricardo Lopes, Geert Poels
    Pages 15-33

  4. The LSS-USDL Model

    • Jorge Cardoso, Ricardo Lopes, Geert Poels
    Pages 35-53

  5. Modeling and Programming

    • Jorge Cardoso, Ricardo Lopes, Geert Poels
    Pages 55-72

  6. Tools and Applications

    • Jorge Cardoso, Ricardo Lopes, Geert Poels
    Pages 73-87

  7. Conclusions

    • Jorge Cardoso, Ricardo Lopes, Geert Poels
    Pages 89-91

  8. Back Matter

    Pages 93-94
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Keywords

About this book

This SpringerBrief explores the internal workings of service systems. The authors propose a lightweight semantic model for an effective representation to capture the essence of service systems. Key topics include modeling frameworks, service descriptions and linked data, creating service instances, tool support, and applications in enterprises. Previous books on service system modeling and various streams of scientific developments used an external perspective to describe how systems can be integrated. This brief introduces the concept of white-box service system modeling as an approach to model the internal aspects and elements of service systems. This approach provides descriptions that can be used for service management, optimization, and analytics. Service Systems: Concepts, Modeling, and Programming is designed for researchers, teachers, and advanced-level students who want to learn about the new emerging field of service science and IS/IT practitioners who are looking for better ways to describe, model, and communicate services.

Authors and Affiliations

  • Department of Informatics Engineering, University of Coimbra, Coimbra, Portugal

    Jorge Cardoso

  • University of Coimbra, Coimbra, Portugal

    Ricardo Lopes

  • Ghent University, Ghent, Belgium

    Geert Poels

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