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Springer Series in Design and Innovation
cover
Open Access This content is freely available online to anyone, anywhere at any time.

Service Design Capabilities

Authors: Morelli, Nicola, de Götzen, Amalia, Simeone, Luca

  • Explores current service design practices on value creation that involve multiple actors
  • Enables designers to facilitate the emergence of design capabilities that are latent in communities and individuals
  • Provides relevant case studies to show the emerging design capabilities
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eBook  
  • ISBN 978-3-030-56282-3
  • The ebook is not yet available online.
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  • Due: 8 de Novembro de 2020
  • ISBN 978-3-030-56281-6
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  • Immediate ebook access, if available*, with your print order
About this book

This open access book discusses service design capabilities in innovation processes, and provides a framework that guides design students, practitioners and researchers towards a better understanding of operational aspects of service design processes. More specifically, it revisits service designers’ capabilities in light of the new roles that have opened up in innovation processes on different scales.

After years of being inadequately defined, the professional profile of service designers is now taking shape. Today private and public institutions recognize service designers as essential contributors to their innovation and development processes. What are the capabilities that characterize a service designer? These essential capabilities are what service designers should acquire in their education and can sell when looking for a job.

Buy this book

eBook  
  • ISBN 978-3-030-56282-3
  • The ebook is not yet available online.
Hardcover $59.99
price for Brazil
  • Customers within the U.S. and Canada please contact Customer Service at +1-800-777-4643, Latin America please contact us at +1-212-460-1500 (24 hours a day, 7 days a week). Pre-ordered printed titles are excluded from promotions.
  • Due: 8 de Novembro de 2020
  • ISBN 978-3-030-56281-6
  • Free shipping for individuals worldwide
  • Immediate ebook access, if available*, with your print order
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Bibliographic Information

Bibliographic Information
Book Title
Service Design Capabilities
Authors
Series Title
Springer Series in Design and Innovation
Series Volume
10
Copyright
2021
Publisher
Springer International Publishing
Copyright Holder
The Editor(s) (if applicable) and The Author(s)
eBook ISBN
978-3-030-56282-3
DOI
10.1007/978-3-030-56282-3
Hardcover ISBN
978-3-030-56281-6
Series ISSN
2661-8184
Edition Number
1
Number of Pages
XV, 89
Number of Illustrations
13 illustrations in colour
Topics

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