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The Science of Why

Decoding Human Motivation and Transforming Marketing Strategy

Palgrave Macmillan

Authors:

  • An orginal approach to emotional marketing, the author has developed a system where products and marketers can understand the emotions behind what triggers a buying action

  • The author has created The Forbes Motivational Matrix and MindSight System

  • At the core of the unified model is a three-by-three grid called the Forbes Motivational Matrix which organizes the complete body of psychological insight into human motivations in an elegant grid whose organizing ideas show that there are nine Master Motives marketers need to study to understand why consumers do the things they do

  • Forbes's system has won the Prestigious Market Research and Intelligence Association Excellence in Research Award

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Table of contents (18 chapters)

  1. Front Matter

    Pages i-ix
  2. Introduction

    • David Forbes
    Pages 1-12
  3. Marketing to Motivation

    • David Forbes
    Pages 13-23
  4. Introducing the Intrapsychic Motivations

    • David Forbes
    Pages 35-51
  5. The Security Motive

    • David Forbes
    Pages 53-73
  6. The Identity Motive

    • David Forbes
    Pages 75-92
  7. The Mastery Motive

    • David Forbes
    Pages 93-109
  8. Introducing the Instrumental Motivations

    • David Forbes
    Pages 111-120
  9. The empowerment Motive

    • David Forbes
    Pages 121-134
  10. The Engagement Motive

    • David Forbes
    Pages 135-144
  11. The achievement Motive

    • David Forbes
    Pages 145-156
  12. Introducing the Interpersonal Motivations

    • David Forbes
    Pages 157-170
  13. The Belonging Motive

    • David Forbes
    Pages 171-184
  14. The Nurturance Motive

    • David Forbes
    Pages 185-196
  15. The Esteem Motive

    • David Forbes
    Pages 197-213
  16. The Scholarship on Motivation

    • David Forbes
    Pages 215-221
  17. Epilogue

    • David Forbes
    Pages 235-238
  18. Back Matter

    Pages 239-254

About this book

In this groundbreaking book, author David Forbes explains human motivation and provides ways that marketers can effectively reach the consumer. The book uses decades of psychology research and the author's own tool, the Forbes Matrix that identifies, organizes, and explains the nine core motivations.

Reviews

'In The Science of Why, David Forbes offers a deep dive into the psychology behind consumer behavior. By explaining the different kinds of motivation that drive purchases, he enables you to fine-tune your marketing. As a helpful bonus the book is peppered with real-world examples of how successful marketers have used a particular motivation.' Roger Dooley, author of Brainfluence

'Understanding 'why people do what they do' has puzzled mankind since the time of Socrates. Over the centuries, many, including Freud and Maslow, have furthered our understanding of human behavior. In The Science of Why, David Forbes distills the scientific body of knowledge into nine core motivations that drive behavior. Utilizing case studies and his experiences with the MindSight methodology, he effectively illustrates how brands can leverage emotional insights into core motivations to engage authentically with consumers.' Lisa R. Courtade, Head, Global Customer & Brand Insights, Merck & Co., Inc.

'Marketing must change in light of neuroscience, and this book is an invaluable roadmap to success in this new order.' Douglas Van Praet, Author of Unconscious Branding: How Neuroscience Can Empower (and Inspire) Marketing

'This is a must read for all marketers. Dr. Forbes explains the psychology of how we are wired; our personalities, our intrinsic and extrinsic motivators, and how that influences our reactions to the external world. Using his own proprietary MindSight Matrix allows him to give real-life business applications, along with suggested marketing messages to better connect with consumers. Dr. Forbes makes a compelling case for why better understanding human psychology will unlock true emotional connections.' Michelle Adams, PhD, Founder of Marketing Brainology

'In today's person-centered marketing environment, success depends on understanding the deep emotional needs in consumers' lives, and then creating and marketing brands and products that will contribute to fulfillment of those needs in a truly meaningful way. In The Science of Why, Forbes offers a theoretically compelling, eminently practical, battle-tested, example-rich playbook for doing just that.' Stephen D. Rappaport, Author and Marketing Consultant, Stephen D. Rappaport Consulting LLC

'The Science of Why is a must-read for any business looking to develop products, services and campaigns that have deep psychological appeal.' Paul Marsden, blogger Brand Genetics

About the author

Dr. David Forbes founded Forbes Consulting over 20 years ago as a strategic market research consultancy dedicated to creating business advantage through deep psychological consumer insights. Since that time, he has built Forbes Consulting into a major resource for scores of corporations in the CPG, Financial Services, and Pharmaceutical industries, both domestically and internationally (client list appended).

His seminal publication on motivational theory has reshaped the dialogue on the topic, and the work of he and his team at the Forbes Consulting Group has revolutionized the way his clients think about their consumers, their products, and their marketing materials—leading them to create vastly more successful products and messages targeting these new consumers.

David Forbes holds a PhD in clinical and cognitive psychology from Clark University, USA, and was a member of the faculties of Harvard Medical School Department of Psychiatry and the Harvard Laboratory of Human Development before beginning his career as a business consultant. He quickly developed a following of clients who understood the power of emotion in driving behavior, well before this became a topic of mainstream interest.

Since that time, Dr. Forbes has received numerous awards and recognitions. His work on the MindSight® tool won him the Advertising Research Foundation's Great Mind Award in 2012. He was also awarded the Brand Innovator Award at the 2012 World Brand Congress. He was a finalist for the Disruptive Innovation Prize at the Insights Innovation Exchange 2014 Amsterdam.

Bibliographic Information

  • Book Title: The Science of Why

  • Book Subtitle: Decoding Human Motivation and Transforming Marketing Strategy

  • Authors: David Forbes

  • DOI: https://doi.org/10.1057/9781137502049

  • Publisher: Palgrave Macmillan New York

  • eBook Packages: Palgrave Business & Management Collection, Business and Management (R0)

  • Copyright Information: Palgrave Macmillan, a division of Nature America Inc. 2015

  • Hardcover ISBN: 978-1-137-50203-2Published: 15 June 2015

  • eBook ISBN: 978-1-137-50204-9Published: 13 July 2015

  • Edition Number: 1

  • Number of Pages: IX, 254

  • Topics: Screen Studies, Sales/Distribution

Buy it now

Buying options

eBook USD 39.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Hardcover Book USD 49.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Other ways to access