Overview
- Draws on a novel, communication-centered theoretical framework, applied in modern, organizational context
- Utilizes large, time-separated data collected from employee–supervisor dyads working at companies adopting DX
- Explores the underlying mechanisms of employees’ appraisal of the uncertainty over DX and related outcomes
Part of the book series: Future of Business and Finance (FBF)
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Table of contents (5 chapters)
Keywords
About this book
To unravel these complex issues, the book employs an array of theoretical frameworks that have been tested against large, time-separated, dyadic datasets collected in Japan. In so doing, the studies introduced in this book illuminate how employees make sense of and communicate the uncertainties they face. Furthermore, it highlights a vision-driven leadership style and scrutinizes its unique attributes and limitations for addressing team members' uncertainty.
This book is indispensablefor executives and managers; it is a roadmap to steering digital transformation efforts without igniting resistance or conflict among frontline staff. For researchers, it's an invaluable resource for analyzing the mechanism of uncertainty management in today's fast-paced, tech-centric environments. Moreover, the book bridges the gap between interpersonal communication studies and other pivotal disciplines, such as leadership, management, organizational behavior, and social psychology in the context of stress and coping with uncertainty.
Authors and Affiliations
About the author
Masaki Matsunaga (Ph.D. in Communication Arts & Sciences, Pennsylvania State University) is an associate professor of leadership and communication at Kyushu University Business School, Fukuoka, Japan. He has published more than 30 articles and chapters in renowned outlets, such as Communication Monographs, Communication Research, Human Communication Research, Human Resource Management, Journal of Cross-Cultural Psychology, Journal of Social and Personal Relationships, as well as Routledge Handbook of Bullying and Communication, International Encyclopedia of Communication Research Methods, and International Encyclopedia of Interpersonal Communication. He also provides consulting and leadership development training services for enterprises including but not limited to Coca Cola Bottlers Japan, NEC Corporation, and TAKTOPIA & Co. He is the recipient of Best Papers Award of the Organizational Behavior Division at the 2021 Academy of Management annual conference and also has received a number of top paper awards at regional, national, and international conferences.
Bibliographic Information
Book Title: Employee Uncertainty Over Digital Transformation
Book Subtitle: Mechanisms and Solutions
Authors: Masaki Matsunaga
Series Title: Future of Business and Finance
DOI: https://doi.org/10.1007/978-981-99-8409-1
Publisher: Springer Singapore
eBook Packages: Business and Management, Business and Management (R0)
Copyright Information: The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd. 2024
Hardcover ISBN: 978-981-99-8408-4Published: 03 January 2024
Softcover ISBN: 978-981-99-8411-4Due: 02 February 2024
eBook ISBN: 978-981-99-8409-1Published: 01 January 2024
Series ISSN: 2662-2467
Series E-ISSN: 2662-2475
Edition Number: 1
Number of Pages: XIX, 208
Number of Illustrations: 20 b/w illustrations
Topics: Human Resource Management, Personality and Social Psychology, Industrial and Organizational Psychology, Self and Identity, Self and Identity