Overview
- Situate in the context of China which is leading the pack in terms of e-healthcare
- Focus on the most demanding issue for studying doctor-patient communication-affective practice
- Address the key challenges faced by health experts—coping with patients’ emotional talk through empathic responses
Part of the book series: The Humanities in Asia (HIA, volume 11)
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Table of contents(10 chapters)
About this book
This book provides readers with the latest research on the affective aspect of online interactions between doctors and e-patients in the context of China from a poststructuralist discourse analysis perspective. At the heart of this book is the presentation of four chapters which address (1) indirect negative emotional acts by e-patients and empathic acts by doctors (constituting “affective practice”), (2) the interactional discursive features involved in the affective practice, (3) discursive positions of e-patients and doctors within the affective practice context, and (4) power relations that are reflected in the positionings. This book sheds light on the importance of examining the affective facet of medical consultation, when it comes to identifying non-traditional positions and power relations in doctor-patient communication. It also provides the implication that e-healthcare platforms, especially those with an e-commercialized model for healthcare services, have potential to produce a type of neo-liberal discourse—the e-commercialized medical consultation discourse—in which patients and caregivers, who are acknowledged as the less powerful group in the traditional healthcare activities, are empowered and privileged.
Authors and Affiliations
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Beijing Information Science and Technology University, Beijing, China
Yu Zhang
About the author
Bibliographic Information
Book Title: Affective-Discursive Practice in Online Medical Consultations in China
Book Subtitle: Emotional and Empathic Acts, Identity Positions, and Power Relations
Authors: Yu Zhang
Series Title: The Humanities in Asia
DOI: https://doi.org/10.1007/978-981-19-2643-3
Publisher: Springer Singapore
eBook Packages: Literature, Cultural and Media Studies, Literature, Cultural and Media Studies (R0)
Copyright Information: The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd. 2022
Hardcover ISBN: 978-981-19-2642-6Published: 19 August 2022
Softcover ISBN: 978-981-19-2645-7Published: 20 August 2023
eBook ISBN: 978-981-19-2643-3Published: 18 August 2022
Series ISSN: 2363-6890
Series E-ISSN: 2363-6904
Edition Number: 1
Number of Pages: XI, 155
Number of Illustrations: 4 b/w illustrations, 27 illustrations in colour
Topics: Sociolinguistics, Media and Communication, Language Policy and Planning