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Employee Voice at Work

  • Book
  • © 2019

Overview

Editors:
  1. Peter Holland

    1. Department of Management and Marketing, Swinburne Business School, Swinburne University of Technology, Melbourne, Australia

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  2. Julian Teicher

    1. School of Business and Law, Central Queensland University, Melbourne, Australia

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    You can also search for this editor in PubMed   Google Scholar

  3. Jimmy Donaghey

    1. Warwick Business School, University of Warwick, Coventry, UK

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  • Explores the use of new technology such as social media as a 21st century approach to voice
  • Integrates theory and practice with in-depth cases studies
  • Provides unique perspectives, such as the case of voice in the closure of subsidiary operations of multinational motor vehicle manufacturers

Part of the book series: Work, Organization, and Employment (WOAE)

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Table of contents (12 chapters)

  1. Front Matter

    Pages i-xix
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  2. Employee Voice: What’s it all About?

    1. Front Matter

      Pages 1-1
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    2. Evolution, Separation and Convergence of Employee Voice Concept

      • Paula K. Mowbray, Adrian Wilkinson, Herman Tse
      Pages 3-21

    3. The Twin Track Model of Employee Voice: An Anglo-American Perspective on Union Decline and The Rise of Alternative Forms of Voice

      • Alex Bryson, Richard Freeman, Rafael Gomez, Paul Willman
      Pages 23-50

    4. Employee Voice and Participation: The European Perspective

      • Chris Brewster, Richard Croucher, Thomas Prosser
      Pages 51-69

  3. Contemporary Dimensions of Employee Voice

    1. Front Matter

      Pages 71-71
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    2. Social Media at Work: A New Form of Employee Voice?

      • Peter Holland, Brian Cooper, Rob Hecker
      Pages 73-89

    3. Social Media: Union Communication and Member Voice

      • Alison Barnes, Nikola Balnave, Louise Thornthwaite, Benjamin Manning
      Pages 91-111

    4. Managerial Silencing of Employee Voice

      • Jimmy Donaghey, Tony Dundon, Niall Cullinane, Tony Dobbins, Eugene Hickland
      Pages 113-128

    5. Workplace Bullying and the Role of Voice and Ethical Leadership

      • Peter Holland
      Pages 129-146

  4. Employee Voice in Practice

    1. Front Matter

      Pages 147-147
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    2. Employee Voice at the End of the Line at CarCo

      • Alan McWilliams, Peter Holland, Rob Hecker
      Pages 149-168

    3. Finding Their Voice: Call Centre Employees in a Continuous Service Delivery Context

      • John Burgess, Julia Connell, Anthony McDonnell
      Pages 169-181

    4. Employee Voice in Practice: Aged Care in Australia and New Zealand

      • Sarah Kaine, Katherine Ravenswood
      Pages 183-200

    5. Scenarios and Strategies for Social Media in Engaging and Giving Voice to Employees

      • Emma Parry, Graeme Martin, Joe Dromey
      Pages 201-215

    6. The Politics of Voice: Voice and Volunteering in a Third Sector Organisation

      • Julian Teicher, Xiaoyan Liang
      Pages 217-229

  5. Back Matter

    Pages 231-233
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Keywords

About this book

This book addresses the contemporary aspects of employee voice through theoretical and practical analysis. In addition to case studies of employee voice in the workplace, it also looks at emerging forms of voice associated with the use of technology such as social media. Because of the breadth of the concept of employee voice, the focus of the book lends itself to an international perspective on employment relations and human resources management – analyses and experiences drawn from one country will be usefully considered or applied in relation to others.

Editors and Affiliations

  • Department of Management and Marketing, Swinburne Business School, Swinburne University of Technology, Melbourne, Australia

    Peter Holland

  • School of Business and Law, Central Queensland University, Melbourne, Australia

    Julian Teicher

  • Warwick Business School, University of Warwick, Coventry, UK

    Jimmy Donaghey

About the editors

Peter Holland is Professor of Human Resource Management and Director of the Executive MBA at Swinburne University of Technology, Melbourne, Australia. He has worked in the Australian finance sector and consulted to the private and public sector in a variety areas related to human resource management and employee relations. His current research interests include employee voice, workplace electronic monitoring and surveillance, and talent management.
 
Julian Teicher is Professor Human Resources and Employment and Deputy Dean (Research) in the School of Business and Law at Central Queensland University, Melbourne, Australia. In the early part of his career he worked as an industrial relations officer for two unions, one in the maritime and power industries and the other in nursing. His research is in two related fields: workplace (industrial) relations and public policy and management. He has published widely on a range of topics including: conflict management, employee participation, voice and industrial democracy, bargaining and dispute resolution, and training and skill formation.
 
Jimmy Donaghey is Professor of Employment Relations at the Industrial Relations Research Unit, Warwick Business School, University of Warwick, UK and Adjunct Professor at Monash University, Melbourne, Australia. His research interests focus on the internationalization of employment relations and worker voice.







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