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Artificial Intelligence in Government

Latin America Challenges and Expectations

  • Book
  • © 2025

Overview

  • Offers a comprehensive understanding of the challenges and opportunities of AI for Latin American governments
  • Addresses legal frameworks, infrastructure, resistance, and the regional digital divide
  • Explores ethical considerations for AI in government processes

Part of the book series: Public Administration and Information Technology (PAIT, volume 41)

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About this book

​ This edited volume discusses the challenges of digital transformation in Latin America, specifically regarding the use of AI for government management in the public sector. This book brings together leading scholars and practitioners from the region to address the legal and regulatory frameworks needed to introduce AI into government processes, as well as the infrastructure requirements for successful implementation. It explores potential resistance from public officials towards technology adoption and ways to overcome it. Moreover, the book considers the digital divide that exists within Latin American societies, which may hinder access to AI tools for some citizens. It also discusses ethical considerations related to AI use in government processes, such as privacy concerns and algorithmic bias. Providing a comprehensive understanding of the challenges and opportunities that AI presents for Latin American governments, this volume will be of use to students and scholars interested in governance, public management, AI, and Latin American studies.

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Table of contents (10 chapters)

  1. Introduction to Artificial Intelligence

  2. Benefits and Challenges of Implementation of AI in the Public Sector

  3. Governance and Regulation of AI in the Public Sector

  4. Tools and Techniques for Information Management with AI

Editors and Affiliations

  • Political Sciences Faculty, Univ Autonoma del Estado de Mexico, Toluca, Mexico

    Rodrigo Sandoval-Almazán

  • Unidad Académica Profesional Tianguistenco, Universidad Autónoma del Estado de México (UAEMex), Toluca, Mexico

    David Valle-Cruz

About the editors

Rodrigo Sandoval-Almazan is an Associate Professor at the Political Sciences and Social Sciences Department in the Autonomous University of the State of Mexico, in Toluca City. He is a Member of the Mexican Academy of Science since 2018. Dr. Sandoval-Almazan is the author or co-author of articles in scholarly journals such as Government Information Quarterly, Information Polity, First Monday; Journal of Information Technology for Development; Journal of Organizational Computing and Electronic Commerce; International Journal of E-Politics. He is associate Editor of the Government Information Quarterly and founder of the Public Innovation and Artificial Intelligence Lab in Mexico (i-LabMexico). His research interests include artificial intelligence in government; social media platforms for government; metrics for digital government, and open government. 

David Valle-Cruz is an Assistant Professor at the Professional Academic Unit Tianguistenco at the the Autonomous University of the State of Mexico and is a member of the Mexican National System of Researchers. David is a Computer Engineer, he holds a Master of Informatics, and a Ph.D. in Economics and Management. He has been a visiting researcher at the Center for Technology in Government (CTG), SUNY Albany, NY, and at the Computer Science and Multi-Agent Systems Laboratory of CINVESTAV, Guadalajara, Mexico. His articles have been published in leading journals, including Government Information Quarterly, Cognitive Computation, First Monday, Information Polity, and International Journal of Public Sector Management (among others). His research interests are related to Applied Artificial Intelligence, Social Media, and Emerging Technologies in the Public Sector.

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This PDF does not fully comply with PDF/UA standards, but does feature limited screen reader support, described non-text content (images, graphs), bookmarks for easy navigation and searchable, selectable text. Users of assistive technologies may experience difficulty navigating or interpreting content in this document. We recognize the importance of accessibility, and we welcome queries about accessibility for any of our products. If you have a question or an access need, please get in touch with us at accessibilitysupport@springernature.com.

EPUB accessibility summary

This ebook is designed with accessibility in mind, aiming to meet the ePub Accessibility 1.0 AA and WCAG 2.0 Level AA standards. Its features include descriptions for images and other non-text content, as well as rich navigation that is compatible with screen readers. We recognize the importance of accessibility, and we welcome queries about accessibility for any of our products. If you have a question or an access need, please get in touch with us at accessibilitysupport@springernature.com.

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