Overview
- Provides a state-of-the-art theoretical review for readers to be updated on the subject
- Compiles a list of relevant studies on the usage of ICT to promote hotel management
- Presents case studies on the issue to guide readers from a practical perspective
Part of the book series: Tourism, Hospitality & Event Management (THEM)
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Table of contents (13 chapters)
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Front Matter
Keywords
About this book
The hotel industry has gone through important transformations, not only in terms of management and operation but also in terms of interaction with consumers. Technological development and adaptation to the digital era have been one of the greatest challenges for hotels. This book aims to fill the gap in the literature in this specific area of the tourism sector and contribute to a better understanding of trends and challenges in the hotel industry on a global scale.
Editors and Affiliations
About the editors
Jorge Marques is Assistant Professor at the University Portucalense (UPT, Porto, Portugal), and a researcher at the REMIT-Research in Economics, Management and Information Technologies and at CEGOT-Centre of Studies on Geography and Spatial Planning. He has a Bachelor's degree in Hotel Management and PhD in Tourism, Leisure and Culture.
Rui Pedro Marques is Assistant Professor at the University of Aveiro (Portugal), and received the PhD degree in Computer Science in 2014 from the Universities of Minho, Aveiro and Porto (Portugal). In 2008 he concluded his Master’s degree, and in 2005 his graduation in Electronics and Telecommunications Engineering at the University of Aveiro.
Bibliographic Information
Book Title: Digital Transformation of the Hotel Industry
Book Subtitle: Theories, Practices, and Global Challenges
Editors: Jorge Marques, Rui Pedro Marques
Series Title: Tourism, Hospitality & Event Management
DOI: https://doi.org/10.1007/978-3-031-31682-1
Publisher: Springer Cham
eBook Packages: Business and Management, Business and Management (R0)
Copyright Information: The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG 2023
Hardcover ISBN: 978-3-031-31681-4Published: 06 June 2023
Softcover ISBN: 978-3-031-31684-5Due: 07 July 2023
eBook ISBN: 978-3-031-31682-1Published: 05 June 2023
Series ISSN: 2510-4993
Series E-ISSN: 2510-5000
Edition Number: 1
Number of Pages: XIV, 262
Number of Illustrations: 13 b/w illustrations, 29 illustrations in colour
Topics: Tourism Management, IT in Business, Tourism Management