Industrial Engineering and Operations Management

1. Front Matter

   Pages i-xii

   PDF

2. Eco-efficiency Analysis of the Brazilian Public Transport Based on Data Envelopment Analysis

   • Wagner Rui Correa Olaya, Victor Welder Santiago Araújo, Nathália Jucá Monteiro, Andreia Zanella, Renata Oliveira

   Pages 1-10

3. Success Factors in the Application of Lean and Six-Sigma Methodologies to Healthcare: A Literature Review

   • Ana Rita Queijo, Sara Reis, Luís Coelho, Luís Pinto Ferreira, F. J. G. Silva

   Pages 11-23

4. Optimizing the Chemical Collection Used in Cork Composites Manufacture

   • I. Ferreira, F. J. G. Silva, A. Barreiras, Luís Pinto Ferreira, M. T. Pereira

   Pages 25-34

5. Impact of Regulatory Changes on the Economic Viability of Photovoltaic Systems in Brazil

   • Paula Donaduzzi Rigo, Jordana Graciano Rech dos Santos, Cléber Vinícius de Freitas, Julio Cezar Mairesse Siluk

   Pages 35-48

6. Energy Management Maturity Models: Literature Review and Classification

   • Nathália Jucá Monteiro, Renata Melo e Silva de Oliveira, Sérgio Eduardo Gouvêa da Costa, Fernando Deschamps, Edson Pinheiro de Lima

   Pages 49-58

7. Profitability Analysis and Commercial Strategy in Liquified Petroleum Gas Distribution

   • Sirlei Valim Melo, Leila Figueiredo Dantas, Antonio Márcio T. Thomé

   Pages 59-71

8. The Triple Bottom Line in Sustainable Supply Chain Management Frameworks and Their Gaps in the Period 2014–2022

   • Priscilla Cristina Cabral Ribeiro, Paulo Roberto Borges Amaral, Carlos Francisco Simões Gomes, Marcos dos Santos

   Pages 73-84

9. Applying Lean Tools to Improve the Performance of a Small and Medium-Sized Cutlery Company

   • Helena Macedo, Inês Moniz, José Dinis-Carvalho, Rui Sousa

   Pages 85-99

10. Digital Transformation in the Public Sector: Enabling Technologies and Their Impacts

    • Shayane Betiatto dos Santos, Fabio Capellin, Marcelo Trentin, Sandro Cézar Bortoluzzi, Edson Pinheiro de Lima

    Pages 101-113

11. COVID-19 Impact on Ethanol Sales in Fuel Stations: An ITS Econometric Analysis

    • Henrique Duarte Carvalho, Thulio Eugenio Portes de Almeida Ricomini

    Pages 115-125

12. Lean Maturity Models: A Scoping Review

    • Philipe da Silva Simões, Luiz Felipe Scavarda, Taciana Mareth, Rodrigo Goyannes Gusmão Caiado

    Pages 127-139

13. Evaluation of Radio Frequency Identification in Hospitals Operations

    • Poline Andrade Balbi, Priscilla Cristina Cabral Ribeiro, Carlos Francisco Simões Gomes, Marcelo Maciel Monteiro

    Pages 141-153

14. Opportunities for Strengthening Brazilian Plastic Waste Management Adopting Structural Equation Modelling

    • Lucas Menezes Pereira, Francisco G. M. Freires

    Pages 155-167

15. Use of QFD to Prioritize Requirements Needed for Supplier Selection in an O&G Project

    • Sara Marques Oliveira de Araújo Souza, Cristiano Hora de Oliveira Fontes, Francisco Gaudêncio Mendonça Freires

    Pages 169-180

16. Consumer Medicines Disposal Behavior: Insights Towards a More Sustainable Chain

    • Nicole Cecchele Lago, Camila Kolling, Milene Schaiane Auler, Janine Fleith de Medeiros, José Luis Duarte Ribeiro

    Pages 181-191

17. A Model to Estimate Operators’ Performance in Accomplishing Assembly Tasks

    • Francesco Facchini, Daniela Cavallo, Giovanni Mummolo

    Pages 193-205

18. Efficiency Assessment of Public Transport Vehicles Using Machine Learning and Non-parametric Models

    • Bruna Cristina Siqueira Kaiser, Renan Silva Santos, Rodrigo Goyannes Gusmão Caiado, Luiz Felipe Scavarda, Paulo Ivson Netto

    Pages 207-220

19. MRO Inventory Demand Forecast Using Support Vector Machine – A Case Study

    • Guilherme Henrique de Paula Vidal, Rodrigo Goyannes Gusmão Caiado , Luiz Felipe Scavarda, Renan Silva Santos

    Pages 221-233

20. A New Solution to an Old Problem: Inventory Control with Smart Glasses Riverstock

    • Claudio de Souza Rocha Junior, Adilson Vilarinho Terra, Miguel Ângelo Lellis Moreira, Marcos dos Santos, Carlos Francisco Simões Gomes

    Pages 235-244

This proceedings volume convenes peer-reviewed, selected papers presented at the XXVIII International Joint Conference on Industrial Engineering and Operations Management (IJCIEOM) that was held in Mexico City, Mexico, July 17-20, 2022, with a special focus on applications of industrial engineering and operations management for research and practice. Fields covered include operations, manufacturing, industrial and production engineering and management, emphasizing optimization models and data science applications to real-world problems.


In this book, the reader will find works on topics as optimization models; stochastic optimization; digital transformation in the supply chain; data science applications in operations management; Industry 4.0: manufacturing planning & control; blockchain; intelligent transportation systems; sustainable and reverse logistics; big data and demand planning; predictive and prescriptive analytics; last-mile delivery optimization; stochastic inventory models; new trends in information technology for operation management; stochastic optimization; optimization models for omnichannel; safety in operation management; and more. 


This volume includes relevant information for academics, since most of the chapters focus on real-world case studies and systematic reviews, but also for professionals in the industrial sector as it presents solutions to complex industrial challenges. Previous 2018, 2019, 2020, and 2021 IJCIEOM proceedings can also be found in Springer's catalog.

• innovation
• Industry 4.0
• blockchain
• business
• Industrial engineering
• operations management
• stochastic optimization
• optimization models
• data science
• predictive analytics
• prescriptive analytics
• manufacturing planning and control

• Engineering, Universidad Anáhuac, Anáhuac Huixquilucan, Mexico

  Victor Manuel López Sánchez

• Mechanical Engineering, Federal University of Bahia, Salvador, Brazil

  Francisco Gaudêncio Mendonça Freires

• Industrial Engineering and Management, Universidade Lusófona, Lisbon, Portugal

  João Carlos Gonçalves dos Reis

• DEGEIT, University of Aveiro, Aveiro, Portugal

  Joana Maria Costa Martins das Dores

​Víctor Sánchez is a professional in Supply Chain Management practices, such as Sales & Operations, Demand Planning, Master Scheduling, Shoop Floor Control, Capacity Planning, Lean management among others in telecommunications and automotive industry. He got a bachelor’s in Industrial and Systems Engineering, an MBA degree, a PhD in Management at Tecnológico de Monterrey and has a 20-year experience as undergraduate and graduate professor in Supply Chain and Operations. He has served as professor in Engineering and Business Schools at Tecnológico de Monterrey (State of Mexico Campus and Mexico City Campus), also in MBA programs offered by Tecnológico de Monterrey at Guayaquil Ecuador, Lima Perú, Bogotá, Medellin Colombia, Panama City, Panama, and in Engineering School at Universidad Anáhuac Mexico. Victor has also been Director of MBA and Graduate Business programs at Tecnológico de Monterrey (State of Mexico Campus), Graduate and Working Adult Programs and Quality Assurance at Universidad del Valle de Mexico. Now he is the Managing Director of CADIT. (Center of Top Management in Engineering and Technology) at Universidad Anáhuac Mexico, in the Engineering School and his research interest is in Supply Chain Management Process optimization 

Francisco Freires holds a degree in Civil Engineering from the Federal University of Ceará (1996), a Master's degree in Production Engineering from the Federal University of Santa Catarina (2000) and a Ph.D. in Industrial Engineering and Management from the Faculty of Engineering of the University of Porto (2007). He has experience in Production Engineering with emphasis on Business Logistics and Operations Management, working mainly on the following topics: Supply Chain Management, Reverse Logistics, Sustainable SCM, and Cost Management. He was a professor at the Federal University of the São Francisco Valley (UNIVASF) until 2011. He researched the issue of logistics and supply chain management of biofuels and fruit growing in the northeastern semi-arid region of Brazil. He has also developed research in the advance of the intermodal logistics of the São Francisco River and reverse logistics systems for empty pesticide packings. He is currently an Associate Professor in the Department of Mechanical Engineering at the Federal University of Bahia (UFBA) Polytechnic School. He also works in the Graduate Program in Industrial Engineering (PEI) at UFBA, currently researching renewable energy alternatives from the perspective of Supply Chain Management and Circular Economy.


João Reis is a Professor at the Faculty of Engineering of the Lusófona University of Humanities and Technologies (ULHT), Lisbon, Portugal. He received his Doctoral Diploma in Industrial Engineering from Aveiro University in 2018. In recent years, he has been conducting scientific research in the fields of Service Science, Industrial Engineering and Operations Management. He is a research fellow at the Research Center on Industrial Engineering, Management and Sustainability (EIGeS) and at the Research Unit on Governance, Competitiveness and Public Policy (GOVCOPP).


Joana Costa - Post-Doc -"lnnovation Persistence and National lnnovation Contexts. The Role of Open lnnovation" Faculty of Economics, University of Porto; PhD on Public Policy - Innovation Policy on the University of Aveiro. MPhil in Economics from the Faculty of Economics, University of Porto; a Post-Graduate in Industrial Management, from the ISEP – School of Engineering; a degree in Economics from the School of Economics and Management, University of Minho. She is an Assistant Professor in the University of Aveiro, at the Department of Economics, Management Industrial Engineering and Tourism. She lectures PhD, graduated and under graduated courses of Econometrics, Applied Econometrics, Economics of Innovation, Entrepreneurship and Innovation, Public Finance and Economic History. She is a member of the Governance, Competitiveness and Public Policy research unit (GOVCOPP), working on the research group on Competitiveness, Innovation and Sustainability. At present she is developing several works in Economics of Innovation, Entrepreneurship Dynamics, Regional Development, Social Responsibility and Public Policy.

Policies and ethics