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Knowledge Management and Sustainable Value Creation

Needs as a Strategic Focus for Organizations

  • Book
  • © 2023

Overview

Authors:
  1. Florian Kragulj

    1. Vienna University of Economics and Business (WU), Vienna, Austria

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  • Advances research on phronesis as part of knowledge management
  • Builds on a dialogue between theory and practice on needs-orientation
  • Introduces a framework for the implementation of the 'need knowledge-driven organization'

Part of the book series: Knowledge Management and Organizational Learning (IAKM, volume 11)

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Table of contents (6 chapters)

  1. Front Matter

    Pages i-xvii
    Download chapter PDF

  2. Introduction

    • Florian Kragulj
    Pages 1-10

  3. Calls from Practice

    • Florian Kragulj
    Pages 11-35

  4. Theoretical Framework of the Need Knowledge-Driven Organization

    • Florian Kragulj
    Pages 37-284

  5. Conceptual Principles of the Need Knowledge-Driven Organization

    • Florian Kragulj
    Pages 285-303

  6. Guiding Framework of the Need Knowledge-driven Organization for Practice

    • Florian Kragulj
    Pages 305-315

  7. Conclusion

    • Florian Kragulj
    Pages 317-319
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Keywords

About this book

Organizations are increasingly recognizing the importance of sustainability and responsibility. They are challenged to develop a holistic approach to value creation that reconciles economic, social, and environmental goals. This book describes how knowledge can facilitate this process and amplifies the idea of knowledge management to strategically serve multiple stakeholders in a sustainable and responsible way. In particular, the book introduces the concept of the "Need Knowledge-Driven Organization." It builds on mature research on organizational purpose, stakeholder theory, and phronesis, and advances the concept of "needs." This provides a new lens for understanding the sustainable and responsible business case: First, people are motivated by their needs, and organizations represent social structures that facilitate the satisfaction of shared needs. Second, needs reflect and combine social, environmental, and economic concerns, making sustainability and responsibility more realizable for practitioners. And third, needs provide a reference point for holistic value creation and can thus align knowledge processes and structures in organizations.

Authors and Affiliations

  • Vienna University of Economics and Business (WU), Vienna, Austria

    Florian Kragulj

About the author

Florian Kragulj is a senior scientist with the Knowledge Management Group at the Vienna University of Economics and Business (WU), Austria. His research and teaching focus on organizational learning and managing knowledge, emphasizing its social nature and strategic future potential. He is particularly interested in an ethical perspective on knowledge management to illuminate its implications for doing well by doing good. He holds a PhD in economic and social sciences and a master's degree in cognitive science. In 2021, he received his Habilitation (venia docendi) for business administration.

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