Exploring Digital Resilience

1. Front Matter

   Pages i-xiii

   PDF

2. Humanoids at the Helm of the Nursing Profession in Elderly Care: Critical Review

   • Maha J. Dankar, Nabil Georges Badr

   Pages 1-18

3. How Do Individuals Engage in Open Innovation? Unveiling the Microfoundations of Relational Capabilities

   • Alberto Bertello, Paola De Bernardi, Canio Forliano, Francesca Ricciardi

   Pages 19-28

4. Resource Orchestration Theory and the Configuration of Electronic Human Resources Management

   • Elia Pizzolitto, Ida Verna

   Pages 29-40

5. Engagement of Online Communities Within a Citizen Science Framework for Improving Innovative Participation Models: Insights from Hydrology and Environmental Monitoring

   • Andrea Spasiano, Fernando Nardi, Salvatore Grimaldi, Alessio M. Braccini

   Pages 41-54

6. Co-production and Nudging: The Enabling Role of ICT

   • Maddalena Sorrentino, Laura Iacovone, Paolo Depaoli

   Pages 55-68

7. Systemic Sustainability as Multiple Perspective Analysis

   • Lucia Pascarella, Peter Bednar

   Pages 69-86

8. Gender, Age, and Generational Differences in the Use Intention of Mobile Payments and Its Antecedents

   • Markus Makkonen, Lauri Frank, Tiina Kemppainen, Tanja Juujärvi

   Pages 87-102

9. Will They Like It? – Understanding Customer Adoption of Connected Car Services within Automotive Aftersales

   • Antonia Hanesch, Philipp Brune, Heiko Gewald

   Pages 103-117

10. Getting the Job Done: Workarounds in Complex Digital Infrastructures

    • Sara Willermark, Anna Sigridur Islind, Helena Vallo Hult, Livia Norström

    Pages 118-132

11. Does Social Innovation Matter for Government? An Exploratory Study

    • Walter Castelnovo

    Pages 133-145

12. Change Through the Lenses of Institutional Logics: A Systematic Literature Network Analysis

    • Maria Rucsandra Stan, Eliana Alessandra Minelli

    Pages 146-167

13. Exploring Collaboration and Productivity in the Higher Education Scientific Community

    • Elia Pizzolitto, Stefano Za

    Pages 168-180

14. The Evolution of Hybrid Organisations’ Research: A Bibliometric Analysis

    • Asad Mehmood, Stefano Za, Francesco De Luca

    Pages 181-200

15. The Slow Adoption Rate of Software Robotics in Accounting and Payroll Services and the Role of Resistance to Change in Innovation-Decision Process

    • Henriika Sarilo-Kankaanranta, Lauri Frank

    Pages 201-216

16. Towards an Explanation for Why Enterprise Architecture Management Fails: A Legitimacy Lens

    • Mohammad Ali Kohansal, Knut-Helge Ronæs Rolland, Soudabeh Khodambashi

    Pages 217-231

17. Intra-organizational Nudging: Designing a Label for Governing Local Decision-Making

    • Marcel Cahenzli, Ferdinand Deitermann, Stephan Aier, Kazem Haki, Lukas Budde

    Pages 232-246

18. An Agile Approach to Business Process Analysis with Knowledge Management Support

    • Michele Missikoff

    Pages 247-260

19. Supporting Smart Workers During a Pandemic. Lessons Learned from a Case Study

    • Sabrina Bonomi, Daria Sarti, Teresina Torre

    Pages 261-273

20. Do Organizations Need a Head of Remote Work?

    • Roberta Cuel, Emanuele Cacciatore, Aurelio Ravarini, Luisa Varriale

    Pages 274-286

This book explores multidimensional issues concerning digital resilience and analyzes how people and organizations maintain, enhance and protect value stemming from digital technologies. Society is now heading for a future in which organizations and people will increasingly depend on digital technologies, yet to date many are still unaware of the scale and risks associated with the digital transformation. As a result, there is an urgent need for digital resilience to drive a fundamental shift in the way people and organizations understand digital technologies, risks and opportunities.

The book gathers a selection of the best papers presented at the annual conference of the Italian chapter of AIS, which took place in Trento, Italy, in October 2021. The diverse range of views put forward by the authors makes it particularly relevant for scholars and practitioners interested in organization, and for all of us living in the digital transformation era.

• Digital resilience
• Electronic human resource management
• Open innovation
• Digital transformation
• Socio-technical systems
• Robotics
• e-HRM
• Citizen science participation
• Mobile payments
• Complex digital infrastructures
• Bibliomatric analysis
• Hybrid organizations
• Disruptive innovation
• Robotic process automation
• Social entrepreneurship
• Enterprise architecture
• Business process analysis
• Complexitiy management
• Smart working
• Remote working

• Department of Economics and Management, University of Trento, Trento, Italy

  Roberta Cuel, Diego Ponte

• Department of Economics and Social Sciences - Faculty of Economics and Law, Catholic University of the Sacred Heart, Piacenza, Italy

  Francesco Virili

Roberta Cuel is Associate Professor of Organization Studies and Human Resource Management in the Department of Economics and Management, University of Trento (Italy). She served as conference chair of the XVIII Conference of the Italian Chapter of AIS. Her research interests include the impacts of digitalization on organizations, intangible assets and knowledge, routines and practices, as well as on teams and communities.  

Diego Ponte is Associate Professor of Organization Studies and Information Systems at the Department of Economics and Management, University of Trento (Italy). He was programme chair of the XVIII Conference of the Italian Chapter of AIS. His main research interest lies on the intersection between ICTs and organizations. His research areas also include digital transformation and technological change.

Francesco Virili is Associate Professor of Organization and MIS at the Catholic University of the Sacred Heart, Piacenza, Italy.  He served as doctoral consortium chair of the XVIII Conference of the Italian Chapter of AIS. He is serving in the editorial boards of the Journal of Information Systems and e-Business Management, and of the Springer Nature Journal of Business and Economics.

Policies and ethics