Overview
- Draws on an international range of scholars to deliver a thoughtful exploration of humanistic management in tourism
- Brings together a variety of interdisciplinary perspectives, from anthropology to organizational studies
- Provides recommendations for practice, drawing on comprehensive academic theory
Part of the book series: Humanism in Business Series (HUBUS)
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Table of contents (16 chapters)
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Front Matter
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Customer Care Perspectives
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Front Matter
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Societal Impact Perspectives
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Front Matter
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Keywords
About this book
​This book, the second of two volumes, uses a framework of philosophical anthropology, and the concepts of humanistic leadership and humanistic management, to explore the value of work in the hospitality and tourism industry. It presents robust theoretical and practical implications for professionalism and excellence at work.
Following on the first volume's focus on the personal dimension of hospitality, this volume explores hospitality from a viewpoint that goes beyond the individual, first situating hospitality within culture, then engaging its internal and external customers and finally integrating issues like vulnerability, sustainability, social responsibility, and industry resilience in the face of the pandemic.
These volumes will be of use to academics and practitioners in the fields of hospitality and tourism management, humanistic and transformational leadership, corporate social responsibility, human resource management, customer service, and workplace spirituality.
Editors and Affiliations
About the editors
Kemi Ogunyemi is an Associate Professor teaching business ethics, managerial anthropology, self leadership and sustainability management at Lagos Business School, Pan-Atlantic University, Nigeria. She is also the Director of the Christopher Kolade Centre for Research in Leadership and Ethics as well as the Academic Director for the school's Senior Management Programme.
Ebele Okoye is the Director of Afara Leadership Centre, Lagos, Nigeria. She has extensive experience in the development sector and her research interests include NGO leadership, character growth, and virtuous cultures.
Omowumi Ogunyemi lectures in the Institute of Humanities of the Pan-Atlantic University, Lagos, Nigeria. Her research interests include interdisciplinary studies between philosophy and the practical sciences, especially psychology and neuroscience.
Bibliographic Information
Book Title: Humanistic Perspectives in Hospitality and Tourism, Volume II
Book Subtitle: CSR and Person-Centred Care
Editors: Kemi Ogunyemi, Ebele Okoye, Omowumi Ogunyemi
Series Title: Humanism in Business Series
DOI: https://doi.org/10.1007/978-3-030-95585-4
Publisher: Palgrave Macmillan Cham
eBook Packages: Business and Management, Business and Management (R0)
Copyright Information: The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG 2022
Hardcover ISBN: 978-3-030-95584-7Published: 18 May 2022
Softcover ISBN: 978-3-030-95587-8Published: 19 May 2023
eBook ISBN: 978-3-030-95585-4Published: 17 May 2022
Series ISSN: 2662-124X
Series E-ISSN: 2662-1258
Edition Number: 1
Number of Pages: XXIII, 312
Number of Illustrations: 17 b/w illustrations, 9 illustrations in colour
Topics: Tourism Management, Human Resource Management, International Business