Promoting Service Leadership Qualities in University Students

1. Front Matter

   Pages i-xxxii

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2. Service Leadership Qualities in University Students Through the Lens of Student Well-Being

   • Daniel T. L. Shek, Hildie Leung

   Pages 1-16

3. The Role of Service Leadership in the University’s GE Curriculum: The HKBU Experience

   • A. Reza Hoshmand

   Pages 17-28

4. Service Leadership in an Uncertain Era

   • Kin-man Chan, Hugh Thomas

   Pages 29-49

5. Service Leadership Education Embedded in a Social Innovation and Entrepreneurship Framework

   • Linda Wong, Yanto Chandra

   Pages 51-65

6. Nurturing Leadership and Changing Student Mindset Through Meaningful Community Service: The HKU Service Leadership Internship

   • Jessie Mei-ling Chow, Shui-fong Lam

   Pages 67-81

7. The Construction of Student Leadership Development Model in HKIEd: Based on Service Leadership Core Beliefs Advocated by HKI-SLAM

   • Loretta M. K. Leung

   Pages 83-97

8. The Service Leadership Initiative at Lingnan University

   • Robin Stanley Snell, Maureen Yin Lee Chan, Carol Hok Ka Ma, Carman Ka Man Chan

   Pages 99-115

9. Service Leadership Education and Research at The Hong Kong Polytechnic University of Hong Kong (PolyU): An Overview

   • Daniel T. L. Shek, Rachel C. F. Sun, Lu Yu, Cecilia M. S. Ma, Andrew M. H. Siu, Hildie Leung et al.

   Pages 117-133

10. Why Is Service Leadership Important in Higher Education?

    • Catherine Zhou, Ben Y. B. Chan, Neil C. Mickleborough

    Pages 135-138

11. Impacts of Learning Through Experience: An Application of Service Leadership in Whole-Person Development

    • Susanna Chui, Paula Hodgson, Alice Wong

    Pages 139-160

12. Developing Video-Enhanced Pedagogical Cases in Service Leadership

    • Hugh Thomas

    Pages 161-175

13. University Students’ Socially Responsible Values and Capacities for Service Leadership

    • Joan Y. H. Leung, Raysen W. L. Cheung, Hang Chow

    Pages 177-195

14. Evaluating Service Leadership Programs with Multiple Strategies

    • Daniel T. L. Shek, Li Lin

    Pages 197-211

15. Service Leadership Community: A Seedbed of Nurturing Service Leadership Mindset in Student Learning

    • Leo K. W. Hui, Neil C. Mickleborough, Ben Y. B. Chan

    Pages 213-224

16. Service Leadership Education for University Students: Seven Unfinished Tasks

    • Daniel T. L. Shek, Po Chung

    Pages 225-232

17. Back Matter

    Pages 233-240

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This book outlines the development of service leadership curricula, programs and materials designed for university students in Hong Kong. In addition, it includes evaluation studies and specific service leadership programs, making it a pioneering book that integrates service leadership and student wellbeing for Chinese university students. In view of the transformation of industries resulting in shifts from manufacturing economies to service economies, the book takes a holistic approach to leadership development, focusing on three basic components of effective service leadership that are closely related to student wellbeing: leadership competencies such as emotional intelligence and resilience, moral character, and a caring disposition. This approach represents a move away from literature that emphasizes the elite leadership model, assuming that leadership is the privilege of a talented few. By extension, it argues that the promotion of service leadership qualities is a good strategy for promoting student wellness. The individual chapters are extended versions of papers presented at the “International Conference on Service Leadership Education for University Students: Experience in Hong Kong,” which was held in May 2014. The book offers a valuable contribution to Chinese and global academic literature on service leadership and will benefit researchers and educators alike.

• Curriculum development in Hong Kong
• Experiential Learning in Hong Kong
• Role of Service Leadership in the University’s GE Curriculum
• Service Economy in Hong Kong
• Service Leadership Community in Hong Kong
• Service Leadership Education Curriculum at Lingnan University
• Service Leadership Education in Hong Kong
• Service Leadership Initiative in Hong Kong
• Service Leadership Internship in Hong Kong
• Service Leadership Model in Hong Kong
• Service Leadership and the Definitions with Close Meanings
• Service Leadership for Adaptive Selling
• Service Leadership for Effective Customer Service Teams
• Service economies in Hong Kong
• Service leadership in Hong Kong
• Social Innovation and Entrepreneurship Framework
• Student Wellness and Service Leadership in Hong Kong
• Student well-being in Hong kong
• University students in Hong Kong
• Video Enhanced Pedagogical Cases

• Department of Applied Social Sciences, The Hong Kong Polytechnic University, Hunghom, Hong Kong, China

  Daniel T.L. Shek

• Hong Kong Institute of Service Leadership & Management Limited, Wanchai, Hong Kong, China

  Po Chung

Daniel T.L. Shek (PhD, FHKPS, BBS, SBS, JP) is Chair Professor of Applied Social Sciences in the Department of Applied Social Sciences and Associate Vice President (Undergraduate Programme), The Hong Kong Polytechnic University. He is the Chief Editor of Journal of Youth Studies and Applied Research in Quality of Life and past Consulting Editor of Journal of Clinical Psychology. He is a Series Editor of Quality of Life in Asia published by Springer and an Associate Editor of the Encyclopedia of Family Studies to be published by Wiley-Blackwell. He is an Editorial Advisor of British Journal of Social Work and an Editorial Board member of many journals, including Social Indicators Research and Journal of Adolescent Health. Daniel T.L. Shek has to date published over 85 books, 154 book chapters and more than 500 articles in international refereed journals.

Dr. Po Chung is a co-founder of DHL Asia Pacific and Chairman Emeritus of DHL Express (Hong Kong) Ltd. He is passionate about the nature and value of service in world societies and global centers of commerce. His professional life has been dedicated in large part to understanding how to provide superb service, how to educate others as service leaders, and how to design and operate service-sector organizations. As Chairman of Hong Kong Institute of Service Leadership & Management Limited, Dr. Chung is a champion of the effort to develop service-oriented courses and programs in Hong Kong’s major universities. Dr. Chung is also author of the Character Leadership book series which includes The First Ten Yards and Service Reborn.   Two new titles in the series, The 12 Dimensions of a Service Leader and 25 Principles of Service Leadership, will be published in 2015.

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