Overview
- Offers a comprehensive overview of quality including discussions on quality in higher education, in research and development, as also on quality of life
- Discusses issues related to measuring quality in service production and delivery
- Includes a chapter on the quality and information technology interface, highlighting the mutual dependence between these two areas
Part of the book series: India Studies in Business and Economics (ISBE)
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Table of contents (17 chapters)
Keywords
About this book
Authors and Affiliations
About the author
Shyama Prasad Mukherjee retired as the Centenary Professor of Statistics at the University of Calcutta, where he was involved in teaching, research and promotional work in the areas of statistics and operational research. He was the founder secretary of the Indian Association for Productivity, Quality and Reliability and is now its mentor. He received the Eminent Teacher Award from the Calcutta University, P.C. Mahalanobis Birth Centenary Award from the Indian Science Congress Association and Sukhatme Memorial Award for Senior Statisticians from the Government of India.
Bibliographic Information
Book Title: Quality
Book Subtitle: Domains and Dimensions
Authors: S. P. Mukherjee
Series Title: India Studies in Business and Economics
DOI: https://doi.org/10.1007/978-981-13-1271-7
Publisher: Springer Singapore
eBook Packages: Business and Management, Business and Management (R0)
Copyright Information: Springer Nature Singapore Pte Ltd. 2019
Hardcover ISBN: 978-981-13-1270-0Published: 25 July 2018
Softcover ISBN: 978-981-13-4599-9Published: 23 December 2018
eBook ISBN: 978-981-13-1271-7Published: 13 July 2018
Series ISSN: 2198-0012
Series E-ISSN: 2198-0020
Edition Number: 1
Number of Pages: XXI, 383
Number of Illustrations: 2 b/w illustrations
Topics: Operations Management, Operations Research/Decision Theory, Management, Quality Control, Reliability, Safety and Risk