An International Comparison of Financial Consumer Protection

1. Front Matter

   Pages i-x

   PDF

2. Introduction and Overview of This Book

   • Tsai-Jyh Chen

   Pages 1-11

3. Protection of Financial Consumers in Australia

   • Andrew D. Schmulow, James O’Hara

   Pages 13-49

4. Financial Consumer Protection in Bangladesh

   • Muhammad Ziaulhaq Mamun

   Pages 51-83

5. Financial Consumer Protection in Canada: Triumphs and Tribulations

   • Robert R. Kerton, Idris Ademuyiwa

   Pages 85-131

6. Financial Consumer Protection in China

   • Xian Xu

   Pages 133-164

7. French Financial Market and the French Financial Consumer

   • Jean-Paul A. Louisot

   Pages 165-200

8. Financial Consumer Protection in Indonesia: Towards Fair Treatment for All

   • Rofikoh Rokhim, Wardatul Adawiyah, Ida Ayu Agung Faradynawati

   Pages 201-224

9. Financial Consumers and Applicable Remedies: A European and Italian Framework

   • Vincenzo Senatore

   Pages 225-264

10. Financial Consumer Protection in Japan

    • Hongmu Lee, Satoshi Nakaide

    Pages 265-284

11. Financial Consumer Protection in Korea

    • Hongjoo Jung, Misoo Choi, Youkyung Huh

    Pages 285-315

12. Financial Consumer in Malaysia: Regulators Efforts and Measurements for Consumer Protection

    • Ahcene Lahsasna

    Pages 317-331

13. Financial Consumer Protection in Spain

    • Montserrat Guillen, Jorge M. Uribe

    Pages 333-344

14. Financial Consumer Protection in Taiwan: Systems and Market Issues

    • Jan-juy Lin

    Pages 345-377

15. Financial Consumer Protection in the United States

    • Patricia Born

    Pages 379-404

16. Correction to: An International Comparison of Financial Consumer Protection

    • Tsai-Jyh Chen

    Pages E1-E1

This book explores consumer protection in the major financial markets in the world and provides an international comparison among the countries of different cultural background and economic development. Each chapter describes the major issues of financial consumption in the selected country and the efforts to counter the problems of financial consumption. The innovation and renovation in the financial institutions and the public policies for consumer protection are also analyzed for their potential impacts on the future development of financial markets.

• Financial Consumer Protection
• Financial Service
• Financial Literacy
• Financial Surveillance
• International Financial Markets

• Department of Risk Management and Insurance, National Chengchi University, Taipei, Taiwan

  Tsai-Jyh Chen

Tsai-Jyh Chen is a professor of risk management and insurance at the National Chengchi University (NCCU) in Taiwan. She received her Ph.D. from the Wharton School, University of Pennsylvania. She was the chairman of the Department of Risk Management and Insurance and the director of the Graduate Institute of Insurance at the NCCU. In addition to the academia, she provided services for the governmental and professional organizations, such as Ministry of Finance and Taiwan Insurance Institute. Dr. Chen has authored several textbooks of insurance and risk management, translated an insurance dictionary, and published many articles in academic and professional journals.

Policies and ethics