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  • Book
  • © 2017

User Acceptance of Mobile Notifications

Authors:

  • Presents an alternative approach to studying smartphone-app user notifications
  • Examines our understanding of user acceptance of app notifications in order to provide tools to support users
  • Investigates factors that influence users’ perception of notifications and proposes tools addressing the shortcomings of current systems
  • Includes supplementary material: sn.pub/extras

Part of the book series: T-Labs Series in Telecommunication Services (TLABS)

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Table of contents (7 chapters)

  1. Front Matter

    Pages i-xvi
  2. Introduction and Motivation

    1. Front Matter

      Pages 1-1
    2. Introduction

      • Tilo Westermann
      Pages 3-6
  3. Background

    1. Front Matter

      Pages 7-7
    2. Background and Related Work

      • Tilo Westermann
      Pages 9-39
  4. Technical Framework

    1. Front Matter

      Pages 41-41
  5. Studies

    1. Front Matter

      Pages 61-61
    2. Global Analysis of User Behavior in the Field

      • Tilo Westermann
      Pages 63-79
    3. Permission Requests and Notification Settings

      • Tilo Westermann
      Pages 81-102
    4. Receptivity to Notifications

      • Tilo Westermann
      Pages 103-121
  6. Conclusion

    1. Front Matter

      Pages 123-123
    2. General Conclusions

      • Tilo Westermann
      Pages 125-131
  7. Back Matter

    Pages 133-144

About this book

This book presents an alternative approach to studying smartphone-app user notifications. It starts with insights into user acceptance of mobile notifications in order to provide tools to support users in managing these. It extends previous research by investigating factors that influence users’ perception of notifications and proposes tools addressing the shortcomings of current systems. It presents a technical framework and testbed as an approach for evaluating the usage of mobile applications and notifications, and then discusses a series of studies based on this framework that investigate factors influencing users’ perceptions of mobile notifications. Lastly, a set of design guidelines for the usage of mobile notifications is derived that can be employed to support users in handling notifications on smartphones.

Reviews

“The book can be used as a reference by undergraduate/graduate students and academic researchers to understand user acceptance of mobile notifications along with the recent development of smartphones and generate innovative research ideas focusing on mobile apps. … inform app developers regarding the user reaction toward mobile notifications and assist them to improve the default notification settings that can satisfy the needs of most users. … a good book that studies user acceptance of mobile notifications in a general-to-specific order.” (Sunny Sun and Rob Law, Information Technology & Tourism, Vol. 17, 2017)

Authors and Affiliations

  • Telekom Innovation Laboratories , Quality & Usability Lab Telekom Innovation Laboratories, Berlin, Germany

    Tilo Westermann

Bibliographic Information

Buy it now

Buying options

eBook USD 84.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book USD 109.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book USD 109.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Other ways to access