Aligning Information Technology, Organization, and Strategy

1. Front Matter

   Pages I-XIII

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2. Introduction

   • Ferdinand Mahr

   Pages 1-18

3. Information technology and firm performance: An integrative model of the role of complementarities

   • Ferdinand Mahr

   Pages 19-55

4. Enhancing the performance effects of information technology through de/centralization: The role of corporate exploration and exploitation

   • Ferdinand Mahr

   Pages 57-87

5. Hybrid strategy and firm performance: The moderating role of individual and technological ambidexterity

   • Ferdinand Mahr

   Pages 89-139

6. Conclusion

   • Ferdinand Mahr

   Pages 141-148

7. Back Matter

   Pages 149-183

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Information technology (IT) has the potential to substantially enhance firm performance. However, not all firms possess the complementary factors that unlock the full value of IT. Ferdinand Mahr develops an integrative theoretical model of IT complements such as organizational structure, human resource management, and corporate strategy. Further, he analyzes two unique datasets gathered through 1,500 telephone interviews with managers. He examines how the organization and management required to enable IT's positive performance effects differ with respect to a firm’s strategic orientation toward efficiency or innovation. He also shows that the use of a specific mix of IT can outweigh the usually detrimental performance effects of hybrid strategies that mix efficiency- and innovation-orientation. This book shows that IT does indeed matter if adequately aligned with organization and strategy.

• Centralization
• Corporate Strategy
• Decentralization
• Human resource management
• Hybrid strategy
• Management
• Performance
• Telephone interview
• information technology
• organization
• strategy

Dr. Ferdinand Mahr was a research assistant and doctoral student of Prof. Dr. Tobias Kretschmer at Ludwig-Maximilians-Universität München. He now works as a management consultant.

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