Authors:
- Wirtschaftswissenschaftliche Studie
- Includes supplementary material: sn.pub/extras
Part of the book series: Fokus Dienstleistungsmarketing (FDM)
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Table of contents (9 chapters)
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Front Matter
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Back Matter
About this book
Authors and Affiliations
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Stuttgart, Germany
Katrin Plein
About the author
Bibliographic Information
Book Title: Dysfunktionales Beschwerdeverhalten
Book Subtitle: Ausprägungen, Entstehung, Auswirkungen und Managementimplikationen
Authors: Katrin Plein
Series Title: Fokus Dienstleistungsmarketing
DOI: https://doi.org/10.1007/978-3-658-11330-8
Publisher: Springer Gabler Wiesbaden
eBook Packages: Business and Economics (German Language)
Copyright Information: Springer Fachmedien Wiesbaden 2016
Softcover ISBN: 978-3-658-11329-2Published: 15 October 2015
eBook ISBN: 978-3-658-11330-8Published: 15 October 2015
Series ISSN: 2628-7366
Series E-ISSN: 2628-7374
Edition Number: 1
Number of Pages: XXIX, 681
Number of Illustrations: 124 illustrations in colour
Topics: Sales/Distribution, Management