This book extends the existing demand fulfillment research by considering multi-stage customer hierarchies. Basis is a two-step allocation and consumption planning procedure. In the existing literature, it is assumed that the customer segments are ‘flat’. This means they can be sorted easily during the allocation planning step by a single central planner in decreasing order of profitability. In the subsequent consumption planning phase, if order requests differ in terms of profit margins, companies can render prioritized service in real time to their most profitable customers by consuming the reserved quotas.

Authors and Affiliations

TU Darmstadt, Darmstadt, Germany

Sebastian Vogel

About the author

Dr. Sebastian Vogel wrote his dissertation under Prof. Dr. Herbert Meyr’s supervision at the Chair of Production and Supply Chain Management at the Technische Universität Darmstadt.

Bibliographic Information

Book Title: Demand Fulfillment in Multi-Stage Customer Hierarchies
Authors: Sebastian Vogel
Series Title: Produktion und Logistik
DOI: https://doi.org/10.1007/978-3-658-02864-0
Publisher: Springer Gabler Wiesbaden
eBook Packages: Business and Economics, Business and Management (R0)
Copyright Information: Springer Fachmedien Wiesbaden 2014
Softcover ISBN: 978-3-658-02863-3Published: 16 August 2013
eBook ISBN: 978-3-658-02864-0Published: 04 August 2013
Series ISSN: 1431-6846
Series E-ISSN: 2628-0108
Edition Number: 1
Number of Pages: XX, 377
Number of Illustrations: 70 b/w illustrations
Topics: Operations Management

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Table of contents (6 chapters)

Front Matter

Introduction

Supply Chain Planning and Demand Fulfillment

Multi-Stage Customer Hierarchies

Allocation Planning and Disaggregation in Customer Hierarchies

Model Extensions: Forecast Errors and Enhanced Consumption Planning

Summary and Conclusions

Back Matter

About this book