Authors:
- Offers a guide for managers to achieve quality and business excellence in organisations
- Introduces and details a company-wide management system (CWMS) that integrates five management systems
- Provides roadmaps for implementing the CWMS, practical frameworks including lean-six sigma to put it into practice and case studies demonstrating its success
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Table of contents (10 chapters)
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Front Matter
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Introduction and Literature Review
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Front Matter
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Enhancement of the Six Sigma Methodology
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Front Matter
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Integrated Company-Wide Management System (ICWMS)
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Front Matter
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Back Matter
About this book
The book begins with an introduction to and an overview of CWMSs, and reviews the existing literature on various management systems. It then discusses the integration and implementation of lean-six sigma in supply chain management. The integration approach presented highlights the link between the existing management systems and shows how continuous improvement methodologies are incorporated. The book then examines the components of CWMS, comparing them to other systems. It also explores Kano-based six sigma and concludes with further recommendations for reading.
This book covers five management systems integrated into one novel approach that can be followed by organizations wishing to achieve quality and business excellence. Covering lean-six sigma – an essential element of management systems – it is a valuable resource for practitioners and academics alike.
Authors and Affiliations
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School of Business and Quality Management, HBMS University, Dubai, United Arab Emirates
Souraj Salah
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Quantitative Methods, Faculty of Business Administration, University of New Brunswick, Fredericton, Canada
Abdur Rahim
About the authors
Prof. Abdur Rahim joined the Faculty of Business Administration at the University of New Brunswick in 1983. He received the UNB Merit Award in 1992 and 2000 for his performance in research, service and teaching. He also received the Faculty of Business Administration’s Excellence in Research Award in 1999 for his outstanding performance throughout his career. Dr. Rahim is a recognized global expert on Total Quality Management. He has taught a wide range of courses in various universities and has worked as a consultant for UNDP (United Nations Development Program) and FAO (Food and Agriculture Organizations of the United Nations). He is Associate Editor of the International Journal of Systems Science and Regional Editor of Economic Quality Control. He is a member of the Advisory or Editorial boards for: the American International University Bangladesh Journal of Business and Economics, Engineering Optimization, the Journal of Qualityin Maintenance Engineering, the Journal of Technology Management, and Quality Engineering. Dr. Rahim’s research interests include quality control, production and operations management. He has written or edited three monographs and has produced over 70 refereed journal articles and book chapters.
Bibliographic Information
Book Title: An Integrated Company-Wide Management System
Book Subtitle: Combining Lean Six Sigma with Process Improvement
Authors: Souraj Salah, Abdur Rahim
DOI: https://doi.org/10.1007/978-3-319-99034-7
Publisher: Springer Cham
eBook Packages: Engineering, Engineering (R0)
Copyright Information: Springer Nature Switzerland AG 2019
Hardcover ISBN: 978-3-319-99033-0Published: 11 September 2018
Softcover ISBN: 978-3-030-07558-3Published: 28 December 2018
eBook ISBN: 978-3-319-99034-7Published: 30 August 2018
Edition Number: 1
Number of Pages: XXX, 236
Number of Illustrations: 27 b/w illustrations, 21 illustrations in colour
Topics: Engineering Economics, Organization, Logistics, Marketing, Logistics, Quality Control, Reliability, Safety and Risk, Production, Business Process Management