Global Supply Chain and Operations Management

The second edition of this textbook comprehensively discusses global supply-chain and operations management, combining value creation networks and interacting processes. It focuses on the operational roles in the networks and presents the quantitative and organizational methods needed to plan and control the material, information and financial flows in the supply chain. Each chapter starts with an introductory case study, and numerous examples from various industries and services help to illustrate the key concepts. The book explains how to design operations and supply networks and how to incorporate suppliers and customers. It also examines matching supply and demand, which is a core aspect of tactical planning, before turning to the allocation of resources for fulfilling customer demands.

This second edition features three new chapters: “Supply Chain Risk Management and Resilience”, “Digital Supply Chain, Smart Operations, and Industry 4.0”, and “Pricing and Revenue-Oriented Capacity Allocation”. These new chapters provide the structured knowledge on the principles, models, and technologies for managing the supply-chain risks and improving supply-chain and operations performance with the help of digital technologies such as Industry 4.0, additive manufacturing, Internet-of-Things, advanced optimization methods and predictive analytics. The existing chapters have been updated and new case studies have been included. In addition, the preface provides guidelines for instructors on how to use the material for different courses in supply-chain and operations management and at different educational levels, such as general undergraduate, specialized undergraduate, and graduate courses. The companion website www.global-supply-chain-management.de has also been updated accordingly. In addition, the book is now supported by e-manuals for supply-chain and operations simulation and optimization in AnyLogic and anyLogistix.

Providing readers with a working knowledge of global supply-chain and operations management, with a focus on bridging the gap between theory and practice, this textbook can be used in core, special and advanced classes. It is intended for broad range of students and professionals involved in supply-chain and operations management. 

• Decision making
• Demand forecasting
• Logistics
• SCOM
• Sourcing strategy
• Supply networks
• Supply chain risk management
• Digital supply chain
• Revenue management

• Department of Business Administration, Berlin School of Economics and Law, Berlin, Germany

  Dmitry Ivanov, Alexander Tsipoulanidis

• Faculty of Transportation and Traffic Science “Friedrich List”, Technical University of Dresden, Dresden, Germany

  Jörn Schönberger

Prof. Dr. habil. Dmitry Ivanov is professor of Supply Chain Management at Berlin School of Economics and Law. He has been teaching classes for more than fifteen years in supply chain and operations management. He published extensively in international journals and is author of the books “Structural Dynamics and Resilience in Supply Chain Risk Management” and "Adaptive Supply Chain Management" published by Springer in 2018 and 2010, respectively.

Prof. Dr. Alexander Tsipoulanidis, MBA, is professor for Supply Chain and Operations Management at Berlin School of Economics and Law. He has more than twenty years of practical experience in factory planning and operations management. His teaching and research interest focuses on lean production and operational excellence at the time of the digital transformation.

Prof. Dr. habil. Jörn Schönberger is professor and chair for transport services and logistics at Technische Universität Dresden, "Friedrich List" faculty of transportation and traffic sciences. He has published several papers in international journals and is author of the book "Model-Based Control of Logistics Processes in Volatile Environments" published by Springer in 2011.

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