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  • © 2018

Museum Experience Design

Crowds, Ecosystems and Novel Technologies

  • Explores the implications of contemporary trends that are shaping the future of museum experience design
  • Unravels theoretically as well as through example design cases the complexity of designing for museums as part of ecosystems
  • Discusses and illustrates the impacts of novel technologies on museum experience design
  • Illustrates and reflects on dealing with diverse audiences and online crowds in designing engaging museum experiences

Part of the book series: Springer Series on Cultural Computing (SSCC)

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Table of contents (16 chapters)

  1. Front Matter

    Pages i-xiii
  2. Future Museum Experience Design: Crowds, Ecosystems and Novel Technologies

    • Arnold P. O. S. Vermeeren, Licia Calvi, Amalia Sabiescu, Raffaella Trocchianesi, Dagny Stuedahl, Elisa Giaccardi et al.
    Pages 1-16
  3. Engaging the Public

    1. Front Matter

      Pages 17-18
    2. Supporting Social Engagement for Young Audiences with Serious Games and Virtual Environments in Museums

      • Panagiotis Apostolellis, Doug A. Bowman, Marjee Chmiel
      Pages 19-43
    3. Design Is Not for Us: Engaging a New Audience for the Design Museum by Changing Their Expectations

      • Sophie Boonen, Martijn van der Heijden, Elisa Giaccardi
      Pages 45-74
    4. Crowdsourcing Ideas for Augmented Reality Museum Experiences with Children

      • Gavin Sim, Brendan Cassidy, Janet C. Read
      Pages 75-93
  4. Crowds—Diverse Audiences

    1. Front Matter

      Pages 95-96
    2. Crowd Mining Applied to Preservation of Digital Cultural Heritage

      • Emma L. Tonkin, Gregory J. L. Tourte, Alastair Gill
      Pages 115-136
    3. Paid Crowdsourcing as Concept and Content Generator to Enhance Museum Experiences

      • Lindsey van der Lans, Evy Ligia Ansems, Vassilis-Javed Khan
      Pages 137-156
  5. Opportunities Through Technology

    1. Front Matter

      Pages 203-204
    2. Using Mobile Technologies to Capture the Visitor Experience

      • Marco C. Rozendaal, Arnold P. O. S. Vermeeren, Diana C. Issidorides
      Pages 239-258
  6. Museums as Part of an Ecosystem

    1. Front Matter

      Pages 277-278
    2. Designing Trajectories of Experiences: In Museums, Around Museums, or Including Museums

      • Arnold P. O. S. Vermeeren, Hung-Chu Shih, Rik van der Laan, Licia Calvi, JungKyoon Yoon, Ianus Keller
      Pages 301-323

About this book

This state-of-the-art book explores the implications of contemporary trends that are shaping the future of museum experiences. In four separate sections, it looks into how museums are developing dialogical relationships with their audiences, reaching out beyond their local communities to involve more diverse and broader audiences. It examines current practices in involving crowds, not as passive audiences but as active users, co-designers and co-creators; it looks critically and reflectively at the design implications raised by the application of novel technologies, and by museums becoming parts of connected museum systems and large institutional ecosystems.

Overall, the book chapters deal with aspects such as sociality, creation and sharing as ways of enhancing dialogical engagement with museum collections. They address designing experiences – including participatory exhibits, crowd sourcing and crowd mining – that are meaningful and rewarding for all categories of audiences involved.  Museum Experience Design  reflects on different approaches to designing with novel technologies and discusses illustrative and diverse roles of technology, both in the design process as well as in the experiences designed through those processes. The trend of museums becoming embedded in ecosystems of organisations and people is dealt with in chapters that theoretically reflect on what it means to design for ecosystems, illustrated by design cases that exemplify practical and methodological issues in doing so.

Written by an interdisciplinary group of design researchers, this book is an invaluable source of inspiration for researchers, students and professionals working in this dynamic field of designing experiences for and around museums.

Editors and Affiliations

  • Delft University of Technology, Delft, The Netherlands

    Arnold Vermeeren

  • NHTV Breda University of Applied Sciences, Breda, The Netherlands

    Licia Calvi

  • Loughborough University London, London, United Kingdom

    Amalia Sabiescu

Bibliographic Information

Buy it now

Buying options

eBook USD 129.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book USD 169.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book USD 169.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Other ways to access