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  • © 2017

Online Incivility and Public Debate

Nasty Talk

Palgrave Macmillan

Authors:

  • Offers the first book-length study of incivility in computer-mediated interactions between members of the public, rather than newsmakers, politicians, or media pundits

  • Synthesizes the growing body of peer-reviewed research on uncivil commenting and provides new knowledge through original research on three prominent topics in the news at this current moment to assess the impact on public debate

  • Utilizes quantitative content analysis to examine real comments posted on news sites as well as an online quantitative experiment to test what influence online incivility in comments on these topics has on emotions and intention to participate politically

  • Includes supplementary material: sn.pub/extras

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Table of contents (8 chapters)

  1. Front Matter

    Pages i-xv
  2. Incivility and Why It Matters

    1. Front Matter

      Pages 1-1
    2. Online Incivility and Public Discourse

      • Gina Masullo Chen
      Pages 29-56
    3. Nasty Talk Online

      • Gina Masullo Chen
      Pages 57-77
  3. Online Incivility: Three Examples in the News

    1. Front Matter

      Pages 79-79
    2. Can Incivility and Deliberation Co-exist?

      • Gina Masullo Chen
      Pages 81-103
    3. Analyzing Comments in the News

      • Gina Masullo Chen
      Pages 105-129
  4. Incivility and Political Participation

    1. Front Matter

      Pages 131-131
    2. Incivility and Speaking Out

      • Gina Masullo Chen
      Pages 133-148
    3. Testing the “Defensive Effect”

      • Gina Masullo Chen
      Pages 149-171
  5. What This Means for Public Debate

    1. Front Matter

      Pages 173-173
    2. Conclusion: Where Do We Go from Here?

      • Gina Masullo Chen
      Pages 175-194
  6. Back Matter

    Pages 195-218

About this book

This book investigates what influence online incivility—through user-generated comments on news websites—has on public debate. Built on the premise that public discussions about important topics are vital to a healthy democracy, the book analyzes 3,508 online comments in order to understand what factors in comments make them more susceptible to incivility, defined as nasty remarks rife with profanity. It also examines comments for attributes of deliberation, which are discussions across difference supported by evidence and rational arguments. Using an experiment, the book shows that uncivil comments jumpstart a chain reaction, leading first to negative emotion and then to greater intention to get politically involved. Overall, Online Incivility and Public Debate: Nasty Talk argues that while incivility mars online debate, it may also spark interest in important topics and allow for positive “deliberative moments” of quality discussion.


Reviews

“The analysis is fascinating and rather refreshingly new, both in the way it problematizes the issue and in terms of the methods adopted. The conclusions are valid. It is nice to have a book that evolves beyond philosophical conceptualizations of civility to more applied contexts.” (Zizi Papacharissi, Professor and Head, Communication, University of Illinois at Chicago, USA)

Authors and Affiliations

  • School of Journalism, The University of Texas at Austin, USA School of Journalism, Austin, USA

    Gina Masullo Chen

About the author

Gina Masullo Chen, PhD, is Assistant Professor in the School of Journalism and Faculty Research Associate with the Engaging News Project at The University of Texas at Austin, USA. She is co-editor of Scandal in a Digital Age (Palgrave Macmillan, 2016). Her research focuses on online debate.

Bibliographic Information

Buy it now

Buying options

eBook USD 69.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book USD 89.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book USD 119.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Other ways to access