Trust and Communication in a Digitized World

1. Front Matter

   Pages i-xii

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2. Trust, Communication, Digitalization as Field of Research

   1. Front Matter

      Pages 1-1

      PDF

   2. Key Factors in the Process of Trust. On the Analysis of Trust under Digital Conditions

      • Bernd Blöbaum

      Pages 3-25

   3. Relational Trust and Distrust: Ingredients of Face-to-Face and Media-based Communication

      • Anil Kunnel, Thorsten Quandt

      Pages 27-49

3. Concepts and Models of Trust Research in Media, Sport, Science, Economy, and Social Relations

   1. Front Matter

      Pages 51-51

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   2. Trust in Online Journalism

      • Katherine M. Grosser, Valerie Hase, Bernd Blöbaum

      Pages 53-73

   3. Examining Journalist’s Trust in Sources: An Analytical Model Capturing a Key Problem in Journalism

      • Florian Wintterlin, Bernd Blöbaum

      Pages 75-90

   4. Trust in Organizations: The Significance and Measurement of Trust in Corporate Actors

      • Christian Wiencierz, Ulrike Röttger

      Pages 91-111

   5. Trust as an Action: About the Overrated Significance of Trust in Information Sources in a Digitized World

      • Sarah Westphal, Bernd Blöbaum

      Pages 113-124

   6. Trust Processes in Sport in the Context of Doping

      • Dennis Dreiskämper, Katharina Pöppel, Daniel Westmattelmann, Gerhard Schewe, Bernd Strauss

      Pages 125-141

   7. Trust in Science and the Science of Trust

      • Friederike Hendriks, Dorothe Kienhues, Rainer Bromme

      Pages 143-159

   8. New Ways of Working: Chances and Challenges for Trust-Enhancing Leadership

      • Philipp Romeike, Christina Wohlers, Guido Hertel, Gerhard Schewe

      Pages 161-176

   9. Trust Fostering Competencies in Asynchronous Digital Communication

      • Jens Kanthak, Guido Hertel

      Pages 177-189

   10. Trust in Electronically Mediated Negotiations

       • Jens Mazei, Guido Hertel

       Pages 191-204

   11. Trust in the Information Systems Discipline

       • Ayten Öksüz, Nicolai Walter, Bettina Distel, Michael Räckers, Jörg Becker

       Pages 205-223

   12. Trust the Words: Insights into the Role of Language in Trust Building in a Digitalized World

       • Regina Jucks, Gesa A. Linnemann, Franziska M. Thon, Maria Zimmermann

       Pages 225-237

   13. Expecting Collective Privacy: A New Perspective on Trust in Online Communication

       • Ricarda Moll, Stephanie Pieschl

       Pages 239-251

This book explores models and concepts of trust in a digitized world. Trust is a core concept that comes into play in multiple social and economic relations of our modern life. The book provides insights into the current state of research while presenting the viewpoints of a variety of disciplines such as communication studies, information systems, educational and organizational psychology, sports psychology and economics. Focusing on an investigation of how the Internet is changing the relationship between trust and communication, and the impact this change has on trust research, this volume facilitates a greater understanding of these topics, thus enabling their employment in social relations. 

• Digitization and trust
• Educational psychology
• Identity management
• Psychology of trust
• Sports psychology
• Trust in communication
• Trust in digital environments

“Each chapter begins with an abstract and ends with a list of references. … The topic of digital trust is significant, and this treatment is a worthwhile resource for scholars and practitioners.” (Brad Reid, Computing Reviews, computingreviews.com, September, 2016)

• University of Münster, Münster, Germany

  Bernd Blöbaum

Prof. Dr. Bernd Blöbaum is Speaker of the DGF Research Training Group "Trust and Communication in a Digitized World" at the University of Münster, Germany. He is Professor for Communication Studies with a focus on media theory and media practice at the Department of Communication.

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