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  • © 2015

Sustainability through Service

Perspectives, Concepts and Examples

Authors:

  • Broadens your understanding of the mutual relationship between sustainability and service science
  • Provides methodologies, approaches, and tools that can imbue the service market with sustainability
  • Presents different applications and examples of sustainable services
  • Includes supplementary material: sn.pub/extras

Part of the book series: SpringerBriefs in Applied Sciences and Technology (BRIEFSAPPLSCIENCES)

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Table of contents (6 chapters)

  1. Front Matter

    Pages i-viii
  2. Sustainability

    • Adi Wolfson, Shlomo Mark, Patrick M. Martin, Dorith Tavor
    Pages 1-13
  3. Service

    • Adi Wolfson, Shlomo Mark, Patrick M. Martin, Dorith Tavor
    Pages 15-29
  4. Sustainability and Service

    • Adi Wolfson, Shlomo Mark, Patrick M. Martin, Dorith Tavor
    Pages 31-48
  5. Assessing Sustainable Services

    • Adi Wolfson, Shlomo Mark, Patrick M. Martin, Dorith Tavor
    Pages 49-58
  6. Examples

    • Adi Wolfson, Shlomo Mark, Patrick M. Martin, Dorith Tavor
    Pages 59-72
  7. Sustainability as a Service

    • Adi Wolfson, Shlomo Mark, Patrick M. Martin, Dorith Tavor
    Pages 73-85

About this book

This book discusses the mutual relationship between service and sustainability. It covers methodologies and approaches and describes measurements and tools that can promote sustainability on the service market. Lastly, it presents the different applications of sustainability, together with examples of sustainable services.
Environmental concerns have become integral to any decision-making process in the design and implementation of goods and services. With the increasing dominance of the service sector, and as service systems become more complex and interdisciplinary, the focus must move from the exchange of products to that of services. Newly created services should thus aim to incorporate sustainability into their designs while viewing sustainability as a service in its own right. Integrating sustainability in the service design and development process is essential to improving the sustainability of our society and preserving the environment.
Moreover, doing so shifts the service boundaries from values that are focused only on personal, local, and current needs and economic profit to those that are broader and more future oriented, ultimately placing greater social and environmental responsibility on all stakeholders. In addition, it advances the current state-of-the-art in sustainable development and service design and contributes to improving the quality of life on a global scale.

Authors and Affiliations

  • Green Processes Center, Sami Shamoon College of Engineering, 56 Bialik Street, Beer-Sheva, Israel

    Adi Wolfson, Patrick M. Martin, Dorith Tavor

  • Negev Monte Carlo Research Center (NMCRC), Sami Shamoon College of Engineering, 56 Bialik Street, Beer-Sheva, Israel

    Shlomo Mark

Bibliographic Information

Buy it now

Buying options

eBook USD 39.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Other ways to access