Dynamic Modeling for Business Management

1. Front Matter

   Pages i-xiv

   PDF

2. Introduction to Dynamic Modeling

   Pages 1-20

3. Modeling of Dynamic Business Systems

   Pages 21-47

4. Measuring Process Performance

   Pages 48-75

5. Single-Step Processes

   Pages 76-105

6. Multistep Serial Workflow Processes

   Pages 106-139

7. Multistep Parallel Workflow Processes

   Pages 140-169

8. The Supplier Interface: Managing Risk

   Pages 170-178

9. The Customer Interface

   Pages 179-191

10. The Tradeoffs Among Quality, Speed, and Cost

    Pages 192-199

11. Modeling Supply Chains

    Pages 200-225

12. The Dynamics of Management Strategy

    Pages 226-239

13. Modeling Improvement Processes

    Pages 240-258

14. Back Matter

    Pages 259-308

    PDF

Modelling is a tool used by savvy business managers to understand the processes of their business and to estimate the impact of changes. Dynamic Modelling for Business Management applies dynamic modelling to business management, using accessible modelling techniques that are demonstrated starting with fundamental processes and advancing to more complex business models. Discussions of modelling emphasize its practical use for decision making and implementing change for measurable results. Readers will learn about both manufacturing and service-oriented business processes using hands-on lessons. Then will then be able to manipulate additional models to try out their knowledge and address issues specific to their own businesses and interests. Some of the topics covered include workflow management, supply-chain-management, and strategy.

• Business
• Change
• Controlling
• Management
• Performance
• ithink
• modeling
• organization
• strategy

• Process Engineering Center Drop Code 3127, Eli Lilly and Company Lilly Corporate Center, Indianapolis, USA

  Bernard McGarvey

• Department of Geography, University of Illinois, Urbana, USA

  Bruce Hannon

Policies and ethics