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Palgrave Macmillan

The Illusion of Management Control

A Systems Theoretical Approach to Managerial Technologies

  • Book
  • © 2012

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Editors:
  1. Niels Thygesen
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Table of contents (10 chapters)

  1. Front Matter

    Pages i-xvi
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  2. An introduction to understanding technology as illusions

    1. An introduction to understanding technology as illusions

      • Niels Thygesen, Kaspar Villadsen, No Kampmann
      Pages 1-32

  3. Managing the employee

    1. Front Matter

      Pages 33-33
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    2. Cash, codes and complexity

      • Betina Wolfgang Rennison
      Pages 35-58

    3. Information and other bodily functions

      • Anders la Cour
      Pages 59-83

  4. Managing the citizen

    1. Front Matter

      Pages 85-85
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    2. Hybrid inclusion

      • Holger Højlund
      Pages 87-107

    3. Citizens’ contracts as a tricky steering medium

      • Niels Ã…kerstrøm Andersen
      Pages 108-132

  5. Managing the organization

    1. Front Matter

      Pages 131-131
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    2. Structural couplings between organizations and function systems

      • Morten Knudsen
      Pages 133-158

    3. The polyphonic effects of technological changes in public sector organizations

      • Niels Thygesen, Niels Ã…kerstrøm AndersenË¡
      Pages 159-181

  6. Managing the market

    1. Front Matter

      Pages 183-183
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    2. Market as a political future

      • Christian Frankel
      Pages 185-203

    3. ‘Watching the market’

      • Urs Stäheli
      Pages 204-222

    4. The time of money

      • Elena Esposito
      Pages 223-236

  7. Back Matter

    Pages 237-247
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Keywords

About this book

This book shows how a system theoretical concept of technology helps us to understand the paradoxes of control. It describes a phenomenon which shows regularity that is unexpected against the background of received knowledge within management studies. It presents a series of cases which touch upon a range of technologies within the public sector.

About the authors

NIELS THYGE THYGESEN is Associate Professor at the Department of Management, Politics and Philosophy, Copenhagen Business School, Denmark. Heworks on systems theory and communications theory in relation to researching public management, management/steering technologies, time and trust. He has published numerous articles about technologies.

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