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  • © 2014

Big Social Mobile

How Digital Initiatives Can Reshape the Enterprise and Drive Business Results

Palgrave Macmillan
  • There are many books about big data and how to use the information in a marketing plan but most companies have these functions separated into silos and the strategies of bringing them all together rarely happen

  • In this book, the author uses his experience in corporate organization and his expertise in technology to show companies and specifically marketing groups how to bring them all together to create one cohesive plan and process to make the most of business

  • He uses cases from the few companies that have done this successfully and includes a detailed cases studies

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Hardcover Book USD 27.99
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Table of contents (13 chapters)

  1. Front Matter

    Pages i-xv
  2. Introduction

    1. Introduction

      • David F. Giannetto
      Pages 1-5
  3. Seeing and Thinking Big Picture

    1. Front Matter

      Pages 7-7
    2. The Integrated Enterprise

      • David F. Giannetto
      Pages 9-29
    3. Bottom Line, Mission-Critical Benefits

      • David F. Giannetto
      Pages 31-49
    4. Obstacles to Integration

      • David F. Giannetto
      Pages 51-69
    5. Understanding the New Social Consumer

      • David F. Giannetto
      Pages 71-87
  4. Creating a Big Social Mobile Enterprise

    1. Front Matter

      Pages 89-92
    2. Understanding Digital Relationships

      • David F. Giannetto
      Pages 93-114
    3. Defining Customer and Consumer Interactions

      • David F. Giannetto
      Pages 115-130
    4. Identifying Ideal Digital Behaviors

      • David F. Giannetto
      Pages 131-154
    5. Analyzing Profitable Patterns and Segments

      • David F. Giannetto
      Pages 155-176
    6. Aligning Digital Initiatives with the Enterprise

      • David F. Giannetto
      Pages 177-196
  5. Capitalizing on the Connection

    1. Front Matter

      Pages 197-197
    2. Capitalizing on the Mobile Movement

      • David F. Giannetto
      Pages 199-207
    3. Demystifying Big Data

      • David F. Giannetto
      Pages 209-220
    4. Technology Trends, Business Implications

      • David F. Giannetto
      Pages 221-229
  6. Back Matter

    Pages 231-240

About this book

Big Social Mobile shows that big data, along with social and mobile media, can improve enterprise performance significantly, but only when implemented in a holistic fashion. This book offers an integrative process that has helped a wide range of businesses enhance what has traditionally made them unique, resulting in transformative results.

Reviews

"Big Social Mobile is a valuable guide for learning to think critically and holistically about how marketing, public relations, and social interactions can go well beyond their traditional roles. This is necessary reading for succeeding in today's ever-more integrated world." - Ken Wincko, SVP of Marketing, PR Newswire

"Big Social Mobile is a must-read for everyone from small business managers to corporate executives read it and learn how to use big data, social media, and mobile technology to become customer-centric and adopt predictive marketing or you will be left behind." - Omer Artun, CEO, AgilOne

"Big Social Mobile reveals Giannetto's unique and comprehensive view of how technology influences and enables behaviors. It's a view seldom contemplated by other authors and practitioners." - Scott McNulty, Founder, IOEngine and BIOPTid

"Big Social Mobile serves as an invaluable guide to a key aspect of any corporate strategy: engaging with, understanding, and responding to customers using modern tools." - Mark Russinovich, CTO, Microsoft Azure

"Big Mobile Social is a game-changing blueprint providing decision-makers with a well-thought-out guide to how to win in today's data-driven world. This book takes these topics beyond marketing and is for anyone in business who wants to remain competitive." - Byron Mignanelli, CEO, Global Strategic Management Institute

About the author

David F. Giannetto helps organizations understand and utilize information to improve performance. He is Senior Vice-President of Professional Services and Marketing at Salient Management Company. Formerly CEO of The Telos Group and Practice Manager for J.H. Cohn, LLP, Giannetto has worked with clients such as FujiFilm, BlueCross BlueShield, American Express, JPMorgan, Coca Cola, Pepsi, Roche Pharmaceuticals, Scholastic books, and more. He is the author of The Performance Power Grid (Wiley, 2006), a writer for the Huffington Post and the AMA, and a former professor of organizational behavior in Rutgers University's Executive MBA program.

Learn more about becoming big, social, and mobile at: www.bigsocialmobile.com

Bibliographic Information

Buy it now

Buying options

eBook USD 19.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book USD 24.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info
Hardcover Book USD 27.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Other ways to access