Overview
- Provides students and managers with tools to help them communicate effectively with people in any organizational setting
Research based, it uses solid academic research to substantiate recommended courses of action
Contains a blend of theory and practice, using case studies and lively examples to bring the theory alive
Applicable to any organizational setting
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Table of contents (15 chapters)
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Front Matter
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Back Matter
Keywords
About this book
It is now widely recognized that communication is at the very heart of effective management. There is therefore an ever-expanding demand for valid and generalizable information on how best to relate to people in organizational contexts. Communication Skills for Effective Management meets this demand. It demonstrates how, for managers to be successful, they need to employ a range of key communication skills, styles and strategies. The contents are based upon the authors' considerable experiences of researching, teaching and consulting in a range of private and public sector organisations. From their academic and real-world involvement they have identified the core skills of effective management, presented in an academically rigorous yet student-friendly way, the reader is encouraged to interact with the material covered. Each chapter contains a series of boxed text, diagrams, tables and illustrations which summarise core points. Exercises are also provided to enable managers to put the material reviewed into practice. All of this is underpinned and supported by a firm foundation of research findings. This will be an excellent text for undergraduate business and management students studying business communication and MBA students. Practising managers will also find this book to be an invaluable resource.
About the authors
OWEN HARGIE is Professor of Communication in the School Communication at the University of Ulster and Adjunct Professor at the Norwegian University of Science and Technology.
DAVID DICKSON is Senior Lecturer in Communication at the University of Ulster.
DENNIS TOURISH is Professor of Communication at Aberdeen Business School, Robert Gordon University, UK
DAVID DICKSON is Senior Lecturer in Communication at the University of Ulster.
DENNIS TOURISH is Professor of Communication at Aberdeen Business School, Robert Gordon University, UK
Bibliographic Information
Book Title: Communication Skills for Effective Management
Authors: Owen Hargie, David Dickson, Dennis Tourish
DOI: https://doi.org/10.1007/978-1-4039-3893-0
Publisher: Red Globe Press London
eBook Packages: Palgrave Business & Management Collection, Business and Management (R0)
Copyright Information: The Editor(s) (if applicable) and The Author(s) 2004
Edition Number: 1
Number of Pages: 450
Additional Information: Previously published under the imprint Palgrave