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  • Textbook
  • © 2004

Producing Welfare

A Modern Agenda

Authors:

Editors:

  1. Chris Miller
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  1. Jo Campling
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  • Much needed synthesis of a wide range of debate, which is subjected to sustained critical examination by the author

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Table of contents (11 chapters)

  1. Front Matter

    Pages i-x
    PDF

  2. Introduction

    • Chris Miller
    Pages 1-9

  3. Organising and Delivering Welfare

    • Chris Miller
    Pages 10-28

  4. Labour, Modernisation and the Third Way

    • Chris Miller
    Pages 29-48

  7. Managing, Leading or Learning?

    • Chris Miller
    Pages 86-109

  8. Producing Quality Services

    • Chris Miller
    Pages 110-131

  10. The Engagement of Service Users

    • Chris Miller
    Pages 158-187

  11. A Community Focused Approach

    • Chris Miller
    Pages 188-208

  12. Capacity Building and Civic Engagement

    • Chris Miller
    Pages 209-229

  13. Back Matter

    Pages 230-264
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About this book

This book is about the organization and delivery of welfare services, a subject that is currently the focus of hot debate as successive governments seek to 'modernize' public services in response to recent social, economic and political change. Written specifically for a student readership, it provides a critical and contemporary exploration of the organizational models, processes and structures associated with different approaches to welfare, including traditional post-war approaches and the new right. Particular emphasis is given to the formulation and implementation of policy under the current British Labour government.
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Keywords

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About the author

CHRIS MILLER is Principal Lecturer in Applied Social Studies and Director of the Centre for Local Democracy at the University of West of England. He has taught social policy and community development for over twenty years and is Editor of the International Communication Development Journal. Previous publications include Public Service, Trade Unionism and Radical Politics (1996).
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