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Palgrave Macmillan

Plan to Win

A Definitive Guide to Business Processes

  • Book
  • © 1998

Overview

Authors:
  1. John Garside
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Table of contents (10 chapters)

  1. Front Matter

    Pages i-xiv
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  2. Integrated Business Processes

    • John Garside
    Pages 1-20

  3. Key Elements of a Business Plan

    • John Garside
    Pages 21-58

  4. Customer Development Process

    • John Garside
    Pages 59-93

  5. Product Introduction Process

    • John Garside
    Pages 95-136

  6. Supply-chain Management

    • John Garside
    Pages 137-168

  7. Industrial Distribution Management

    • John Garside
    Pages 169-197

  8. Customer Satisfaction and Quality

    • John Garside
    Pages 199-224

  9. Project Management

    • John Garside
    Pages 225-253

  10. Finance Management

    • John Garside
    Pages 255-275

  11. Conclusion

    • John Garside
    Pages 276-276

  12. Back Matter

    Pages 277-289
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Keywords

About this book

This book provides a clear and practical approach to creating and implementing cost-effective business processes. Focusing on the key elements of a robust business plan, it defines the core business processes needed in a successful process-driven organisation. The core processes are described supported by diagrams and checklists of essential criteria for designing the process. The book distils the author's extensive experience of business planning across various industry sectors including Dunlop, GKN Technology and Lucas Aerospace.

Reviews

'This is a thorough and well-thought-out publication capable of giving those with more experience an excellent way of being more methodical, while at the same time taking the novice reader beyond the stage that he or she would normally achieve with other basic guide approaches that are currently available on the market' - Business First

About the author

JOHN GARSIDE is Principal Fellow at the Warwick Manufacturing Group, Warwick University. He has had extensive industrial experience spanning Lucas Aerospace, GKN Technology and Dunlop Technology.

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