Beyond Taylorism

1. Front Matter

   Pages i-viii

   PDF

2. Introduction

   1. Introduction

      • Lorraine Giordano

      Pages 1-17

3. Site Description and Methodology

   1. Site Description and Methodology

      • Lorraine Giordano

      Pages 18-24

4. Automation and the Labour Process

   1. Front Matter

      Pages 25-25

      PDF

   2. Review of the Literature

      • Lorraine Giordano

      Pages 27-34

   3. Automation on the Shopfloor: Machinists

      • Lorraine Giordano

      Pages 35-65

   4. Merger of Job Classifications

      • Lorraine Giordano

      Pages 66-80

   5. Process Engineers

      • Lorraine Giordano

      Pages 81-103

   6. Automation and the Design Process: Drafters

      • Lorraine Giordano

      Pages 104-126

   7. Design Drafters

      • Lorraine Giordano

      Pages 127-146

5. The ‘New Industrial Relation’

   1. Front Matter

      Pages 147-147

      PDF

   2. Historical Overview and Review of the Literature

      • Lorraine Giordano

      Pages 149-157

   3. Quality Circles

      • Lorraine Giordano

      Pages 158-199

   4. Conclusions

      • Lorraine Giordano

      Pages 200-211

6. Back Matter

   Pages 212-236

   PDF

This book explores two major contemporary changes in the workplace: the impact of computerization on skills and the organization of production; and the role of quality circles in the 'democratization' of the workplace and the reorganization of bureaucratic decision-making. It is concerned with the labour processes which experience deskilling, reskilling and shifts in the lines of demarcation between occupations. Participation in quality circles raises issues of conflict rather than labour-management cooperation and management's attempt to undermine collective bargaining agreements.

• conflict
• management
• organization
• organizations

• National Center for Research in Vocational Education, University of California, Berkeley, USA

  Lorraine Giordano

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