Intelligent IT-Offshoring to India

1. Front Matter

   Pages i-xvii

   PDF

2. Offshoring: India’s Playground

   • Wolfgang Messner

   Pages 1-34

3. Considering Offshoring

   • Wolfgang Messner

   Pages 35-61

4. Readiness for India

   • Wolfgang Messner

   Pages 62-80

5. Normalizing India’s Country Risk

   • Wolfgang Messner

   Pages 81-90

6. Selecting the Service Provider

   • Wolfgang Messner

   Pages 91-131

7. Successfully Running the Offshore Project

   • Wolfgang Messner

   Pages 132-159

8. Navigating Cultural Differences

   • Wolfgang Messner

   Pages 160-168

9. Conclusion

   • Wolfgang Messner

   Pages 169-170

10. Back Matter

    Pages 171-190

    PDF

Enables companies to discuss and organize offshoring IT work to India and the opportunity to industrialize the IT delivery chain allowing countering cost pressures. Offshoring is considered as a lifecycle and the book provides a practical framework for assessing the offshore readiness and conducting a lean provider selection process.

• business
• Information Technology (IT)
• lean
• service
• success

Wolfgang Messner is a Principal with Capgemini. He is responsible for offshore delivery and focuses his advisory work on offshore
transformation. He has been on expatriate assignments to India for Capgemini as well as for Deutsche Bank, and was also a Visiting Professor at the Indian Institute of Management in Bangalore. His four books, most recently Working with India (2009) and Rightshore! (2008; coeditors Anja Hendel and Frank Thun), and many journal publications deal with the business impact of information technologies and intercultural collaboration. He holds a doctorate from the University of Kassel (Germany), an MBA from the University of Wales (UK), and an advanced degree in computing science after studies at the Technical University Munich (Germany) and the University of Newcastle upon Tyne (UK).

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