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Project Communication Management in Complex Environments

  • Book
  • © 2014

Overview

Authors:
  1. Zhong Ying

    1. Department of Building, National University of Singapore, Singapore, Singapore

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  2. Low Sui Pheng

    1. Department of Building, National University of Singapore, Singapore, Singapore

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    You can also search for this author in PubMed   Google Scholar

  • First research monograph that illustrates the complex environment construction projects face when affected by natural disasters

  • Demonstrates a complexity-informed framework for effective crisis response communication management for construction organizations

  • Includes case studies from Chinese construction firms who faced the massive earthquake on May 12th 2008, in urban Chengdu, China

  • Broadens your knowledge of project communication management

  • Written by foremost experts in the field

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Table of contents (7 chapters)

  1. Front Matter

    Pages i-x
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  2. Introduction

    • Zhong Ying, Low Sui Pheng
    Pages 1-11

  3. Complexity Theory Review

    • Zhong Ying, Low Sui Pheng
    Pages 13-31

  4. Theoretical Review on Crisis Management and Communication Management

    • Zhong Ying, Low Sui Pheng
    Pages 33-60

  5. Conceptual Framework

    • Zhong Ying, Low Sui Pheng
    Pages 61-92

  6. Research Methodolgy

    • Zhong Ying, Low Sui Pheng
    Pages 93-102

  7. Data Analysis

    • Zhong Ying, Low Sui Pheng
    Pages 103-162

  8. Conclusions and Recommendations

    • Zhong Ying, Low Sui Pheng
    Pages 163-172

  9. Back Matter

    Pages 173-205
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Keywords

About this book

This unique book that deals with project communication management in complex environments, taking a leaf from China’s experience with a major earthquake in Sichuan, would be a timely contribution to fill this lacuna. Readers would be able to understand how companies and organizations that are unprepared for crisis management would react to their detriment. The lessons provided in this book are the only one of its kind to highlight the lessons for companies and organizations to prepare themselves for successful project communication management through the complexity-informed framework. Although the book is written by two building professionals, the concepts and lessons presented are generic and equally applicable for businesses outside of the construction industry; for example, for airports, resorts, hotels, shipyards, etc.

Authors and Affiliations

  • Department of Building, National University of Singapore, Singapore, Singapore

    Zhong Ying, Low Sui Pheng

About the authors

Dr. Zhong Ying is presently working for the Shanghai Urban and Rural Construction and Transportation Development Research Institute, China with senior management responsibilities for urban construction, policy research and formulation as well as consultation. Before this present appointment, he has worked for Chinese enterprises in real estate development and construction as well as a project management consultant in various parts of China. Dr. Zhong holds a MSc(Eng) degree from the University of Birmingham and a PhD degree from the National University of Singapore.

Dr. Low Sui Pheng is presently Professor of Building in the School of Design and Environment, National University of Singapore where he has previously served as Head and Vice-Dean. He teaches construction project management and has published, researched and consulted extensively both in Singapore and overseas. A Fellow of the Chartered Institute of Building, he holds a DSc degree from the University of Birmingham and a PhD degree from University College London.

 

Bibliographic Information

  • Book Title: Project Communication Management in Complex Environments

  • Authors: Zhong Ying, Low Sui Pheng

  • DOI: https://doi.org/10.1007/978-981-4560-64-1

  • Publisher: Springer Singapore

  • eBook Packages: Engineering, Engineering (R0)

  • Copyright Information: Springer Science+Business Media Singapore 2014

  • Hardcover ISBN: 978-981-4560-63-4Published: 14 November 2013

  • Softcover ISBN: 978-981-10-1210-5Published: 18 September 2016

  • eBook ISBN: 978-981-4560-64-1Published: 30 October 2013

  • Edition Number: 1

  • Number of Pages: X, 206

  • Number of Illustrations: 14 b/w illustrations, 11 illustrations in colour

  • Topics: Construction Management, Complexity, Project Management, Geotechnical Engineering & Applied Earth Sciences

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