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Manufacturing Servitization in the Asia-Pacific

  • Book
  • © 2016

Overview

Editors:
  1. Jing Wang

    1. School of Economics and Management, Beihang University, Beijing, China

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  2. Michitaka Kosaka

    1. Japan Advanced Institute of Sci.&Tech., Nomi, Japan

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  3. Ke Xing

    1. School of Engineering, University of South Australia, Adelaide, Australia

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  • Includes servitization case studies, examining 18 cases in the Asia-Pacific region

  • Provides corporate strategy approaches for manufacturing enterprises

  • Offers service innovation models, methods, processes and contributions for manufacturers

  • Proposes different managerial policies that take Asian-Pacific cultures into consideration?

  • Includes supplementary material: sn.pub/extras

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Table of contents (19 chapters)

  1. Front Matter

    Pages i-xii
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  2. Introduction

    • Jing Wang, Michitaka Kosaka, Ke Xing
    Pages 1-13

  3. Servitization Model 1—Product + Information Service

    1. Front Matter

      Pages 15-15
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    2. Foton Lovol International Heavy Industry Co., Ltd.—Service for Information Demand

      • Weiwei Han, Jing Wang, Guozhu Jia, Qiang Gu
      Pages 17-40

    3. Shaanxi Blower (Group) Co., Ltd.—Value Added Services of Information and Operation

      • Yanliang Wu, Renqian Zhang, Guozhu Jia, Hexin Wang
      Pages 41-73

    4. Hitachi Construction Machinery Co., Ltd.—M2M and Cloud Computing Based Information Service

      • Fujio Matsuda, Michitaka Kosaka
      Pages 75-92

    5. Hewlett Packard Australia—Towards Sustainable Product Service Systems

      • David Ness, Ke Xing
      Pages 93-108

  4. Servitization Model 2—Product + Operating Service

    1. Front Matter

      Pages 109-109
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    2. Envision Energy Ltd.—Cloud Platform Based Operational Service

      • Jing Wang, Weiwei Han, Qiang Gu
      Pages 111-136

    3. Fuji Xerox—Manufacturer Managed Equipment Service

      • Masaru Takeda, Michitaka Kosaka
      Pages 137-154

    4. Soniclean—Product-Oriented Servitization

      • Ke Xing, David Ness, Gunwoo Min
      Pages 155-173

    5. Schneider Electric—UPS Design and Operational Management Service

      • Meina Zhao, Jing Wang, Yansong Shi
      Pages 175-193

    6. Sony—Customer Oriented Value Creation

      • Satoshi Tsujii, Michitaka Kosaka
      Pages 195-210

    7. DuctAir—Service Innovation for Value Add

      • Ke Xing, Martin Belusko, Gunwoo Min
      Pages 211-230

  5. Servitization Model 3—Product + Financial Service

    1. Front Matter

      Pages 231-231
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    2. Sinosteel-XTMMC—Function Pricing Based Manufacturing Service

      • Jing Wang, Meina Zhao, Guozhu Jia, Hexin Wang, Jun Yao
      Pages 233-249

    3. Tongfang Energy Engineering Technology Co., Ltd.—Energy Management Contract Service

      • Renqian Zhang, Jing Wang, Zhen Chen
      Pages 251-286

  6. Servitization Model 4—Design, Manufacturing and Service Integration

    1. Front Matter

      Pages 287-287
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    2. Red Collar Group in Qingdao—High-End Clothing Customization Service

      • Guozhu Jia, Jing Wang, Renqian Zhang, Hengshan Zong, Jun Yao
      Pages 289-315

    3. Seiko Instruments Inc.—Product Based Value Co-creation

      • Hiroyuki Sakano, Michitaka Kosaka
      Pages 317-334
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Keywords

About this book

This book systematically describes the development of manufacturing servitization in the Asia-Pacific region. It offers a practical and theoretical reference guide to the manufacturing companies in the Asia-Pacific region, which is now a major global manufacturing center. Servitization is a fairly recent trend in the manufacturing industry: some American and European manufacturing companies have successfully transformed to service oriented manufacturing companies over the past three decades, while Asian-Pacific region companies have only more recently begun to recognize the importance of servitization. But some Asia-Pacific region companies have been exploring approaches in the same direction of servitization without being aware of the concept. One unique aspect of this book is the fact that it takes into consideration the social and cultural influences of this region. It introduces companies within and beyond the region, as well as the academic world, to the current state of development of the Asia-pacific manufacturing industry and its servitization trend. This is the first book that focuses on this topic, one which is of great theoretical and practical importance.​

Editors and Affiliations

  • School of Economics and Management, Beihang University, Beijing, China

    Jing Wang

  • Japan Advanced Institute of Sci.&Tech., Nomi, Japan

    Michitaka Kosaka

  • School of Engineering, University of South Australia, Adelaide, Australia

    Ke Xing

Bibliographic Information

  • Book Title: Manufacturing Servitization in the Asia-Pacific

  • Editors: Jing Wang, Michitaka Kosaka, Ke Xing

  • DOI: https://doi.org/10.1007/978-981-287-757-4

  • Publisher: Springer Singapore

  • eBook Packages: Business and Management, Business and Management (R0)

  • Copyright Information: Springer Science+Business Media Singapore 2016

  • Hardcover ISBN: 978-981-287-756-7Published: 03 November 2015

  • Softcover ISBN: 978-981-10-1286-0Published: 23 August 2016

  • eBook ISBN: 978-981-287-757-4Published: 24 October 2015

  • Edition Number: 1

  • Number of Pages: XII, 414

  • Topics: Operations Research/Decision Theory, Services, Management

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