Overview
Highlights the construction service quality performance of Chinese construction firms in Nigeria, a developing African economy
Investigates the effect of cultural differences between the Chinese construction firms and Nigeria host country on the implementation total quality management (ISO 9000)
Proposes an approach to minimize conflicts during TQM implementation for international construction and project management
Includes supplementary material: sn.pub/extras
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Table of contents (9 chapters)
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Front Matter
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Back Matter
Keywords
About this book
Authors and Affiliations
About the authors
Dr. Yomi Babatunde is a Lecturer at the School of Construction Economics & Management, University of the Witwatersrand where he teaches Project Management. His research interests are in the areas of international project management, total quality management, and cross‐cultural management. He holds PhD and MSc (Project Management) degrees from the Department of Building, National University of Singapore. He also holds MArch and BSc (Hons) (Architecture) degrees from the Department of Architecture, Obafemi Awolowo University in Nigeria.
Dr. Low Sui Pheng is presently Professor of Building in the School of Design and Environment, National University of Singapore where he has previously served as Head and Vice‐Dean. He teaches construction project management and has published, researched and consulted extensively both in Singapore and\ overseas. A Fellow of the Chartered Institute of Building, he holds a DSc degree from the University of Birmingham and a PhD degree from University College London. He currently serves as Director for the Centre for Project Management and Construction Law.
Bibliographic Information
Book Title: Cross-Cultural Management and Quality Performance
Book Subtitle: Chinese Construction Firms in Nigeria
Authors: Yomi Babatunde, Sui Pheng Low
DOI: https://doi.org/10.1007/978-981-287-362-0
Publisher: Springer Singapore
eBook Packages: Business and Economics, Business and Management (R0)
Copyright Information: Springer Science+Business Media Singapore 2015
Hardcover ISBN: 978-981-287-361-3Published: 27 January 2015
Softcover ISBN: 978-981-10-1280-8Published: 09 October 2016
eBook ISBN: 978-981-287-362-0Published: 13 January 2015
Edition Number: 1
Number of Pages: XIX, 462
Number of Illustrations: 22 b/w illustrations, 8 illustrations in colour
Topics: Operations Management, Construction Management, Cultural Management