Skip to main content
SpringerLink
Log in

Advances in Tourism, Technology and Smart Systems

Proceedings of ICOTTS 2019

  • Conference proceedings
  • © 2020

Overview

Editors:
  1. Álvaro Rocha

    1. Department of Informatics Engineering, University of Coimbra, Coimbra, Portugal

    View editor publications

    You can also search for this editor in PubMed   Google Scholar

  2. António Abreu

    1. Institute of Accounting and Admn, Polytechnic of Porto, S. Mamede de Infesta, Portugal

    View editor publications

    You can also search for this editor in PubMed   Google Scholar

  3. João Vidal de Carvalho

    1. Institute of Accounting and Admn, Polytechnic of Porto, S. Mamede de Infesta, Portugal

    View editor publications

    You can also search for this editor in PubMed   Google Scholar

  4. Dália Liberato

    1. School of Hospitality and Tourism, Polytechnic of Porto, Vila do Conde, Portugal

    View editor publications

    You can also search for this editor in PubMed   Google Scholar

  5. Elisa Alén González

    1. Business Administration and Tourism, University of Vigo, Ourense, Spain

    View editor publications

    You can also search for this editor in PubMed   Google Scholar

  6. Pedro Liberato

    1. School of Hospitality and Tourism, Polytechnic of Porto, VILA DO CONDE, Portugal

    View editor publications

    You can also search for this editor in PubMed   Google Scholar

  • Presents high-quality research in the areas tourism, technology and systems
  • Features the outcomes of ICOTTS 2019, held at Universidad Abierta Interamericana, Buenos Aires, Argentina
  • Serves as a reference resource for researchers and practitioners in academia and industry

Part of the book series: Smart Innovation, Systems and Technologies (SIST, volume 171)

This is a preview of subscription content, log in via an institution to check access.

Access this book

Log in via an institution
eBook USD 259.00
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Hardcover Book USD 329.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Other ways to access

Licence this eBook for your library

Institutional subscriptions

Table of contents (60 papers)

  1. Front Matter

    Pages i-xviii
    Download chapter PDF

  2. Technology in Tourism and Tourist Experience

    1. Front Matter

      Pages 1-1
      Download chapter PDF

    2. Naturalistic analysis of tourist pedestrians’ spatial cognition

      • Andreas Gregoriades, Loukas Dimitriou
      Pages 3-13

    3. Extracting Feeling From Food Colour

      • Vicente Casales-Garcia, Lledó Museros, Ismael Sanz, Zoe Falomir, Luis Gonzalez-Abril
      Pages 15-24

    4. Social Media Influence: A Comprehensive Review in General and in Tourism Domain

      • Marlon Santiago Viñán-Ludeña, Luis M. de Campos, Luis-Roberto Jacome-Galarza, Javier Sinche-Freire
      Pages 25-35

    5. Using Data Analytics to understand visitors online search interests: the case of Côa Museum

      • Aida Carvalho, Arlindo Santos, Carlos R. Cunha
      Pages 37-46

    6. Cultural Tourism: using Google Arts & Culture platform to promote a small city in the North of Portugal

      • Sara Pascoal, Laura Tallone, Marco Furtado
      Pages 47-56

    7. Smart Experiences in Tourism

      • Noelia Araújo Vila, Diego R. Toubes, Jose Antonio Fraiz Brea
      Pages 57-65

    8. An Importance-Performance Matrix Analysis of the Factors Influencing US Tourists to Use Airbnb

      • Alicia Palmer, Suzanne Amaro, Luisa Andreu
      Pages 67-76

    9. Most Important Contents in Travel Blogs: A Perspective from Brazilian Tourists

      • Josmar Andrade, Marcelo Fukuyama Sobata
      Pages 77-91

    10. Virtual Accessibility on Digital Business Websites and Tourist Distribution

      • Agostinho Sousa Pinto, Eusébio Costa, Isabel Borges, Fátima Silva, António Abreu
      Pages 93-103

    11. Infoaccessibility on the Websites of Inbound Markets of Portugal Destination

      • Isabel Borges, Fátima Silva, Eusébio Costa, Agostinho Sousa Pinto, António Abreu
      Pages 105-117

    12. The Feedback Channels in a DMO: Case Study in Porto and North Tourism Association

      • Dália Liberato, Bárbara Carvalho, Pedro Liberato
      Pages 119-130

    13. Innovative Destination Branding: “Porto.”

      • Teresa Dieguez, Oscarina Conceição
      Pages 131-140

    14. Web Accessibility in the Tourism Sector: An Analysis of the Most Used Websites in Portugal

      • Maria José Angélico Gonçalves, Ana Paula Camarinha, António José Abreu, Sandrina Teixeira, Amélia Ferreira da Silva
      Pages 141-150

    15. Construction of a Specific Glossary in Spanish of Tourism on the Moodle Platform: A Challenge and a Temptation for Students due to the Danger of Plagiarism

      • Maria Ivone Osório Cardoso
      Pages 151-160

    16. The Implications of Digital Marketing and e-Commerce in the Tourism Sector Growth

      • Sandro Carvalho, João Vidal Carvalho
      Pages 161-170

  3. Information and Knowledge Management

    1. Front Matter

      Pages 171-171
      Download chapter PDF

    2. CRM as a Key Element in Online Commercialization: Analysis of Tourism Search and Metasearch Engines

      • Trinidad Domínguez Vila, Elisa Alén González
      Pages 173-188

    3. Moving Toward Audio-Visual Narrative and Communication-Making Skills on Adults Education

      • Maria João Castro, Paula Peres
      Pages 189-198
Back to top

Keywords

About this book

This book features a collection of high-quality research papers presented at the International Conference on Tourism, Technology & Systems (ICOTTS 2019), held at the Universidad Abierta Interamericana, in Buenos Aires, Argentina, from 5th to 7th December 2019. It covers the areas technology in tourism and the tourist experience, generations and technology in tourism, digital marketing applied to tourism and travel, mobile technologies applied to sustainable tourism, information technologies in tourism, digital transformation of tourism business, e-tourism and tourism 2.0, big data and management for travel and tourism, geotagging and tourist mobility, smart destinations, robotics in tourism, and information systems and technologies.

Editors and Affiliations

  • Department of Informatics Engineering, University of Coimbra, Coimbra, Portugal

    Álvaro Rocha

  • Institute of Accounting and Admn, Polytechnic of Porto, S. Mamede de Infesta, Portugal

    António Abreu, João Vidal de Carvalho

  • School of Hospitality and Tourism, Polytechnic of Porto, Vila do Conde, Portugal

    Dália Liberato

  • Business Administration and Tourism, University of Vigo, Ourense, Spain

    Elisa Alén González

  • School of Hospitality and Tourism, Polytechnic of Porto, VILA DO CONDE, Portugal

    Pedro Liberato

About the editors

Álvaro Rocha holds the title of an Honorary Professor, D.Sc. in Information Sciences, Ph.D. in Information Systems and Technologies, M.Sc. in Information Management, and B.C.S. in Computer Science. He is a Professor of Information Systems at University of Coimbra, researcher at CISUC (Center for Informatics and Systems of the University of Coimbra), and a collaborator researcher at LIACC (Laboratory of Artificial Intelligence and Computer Science) and at CINTESIS (Center for Research in Health Technologies and Information Systems). He is President of AISTI (Iberian Association for Information Systems and Technologies) and Chair of IEEE Portugal Section Systems, Man, and Cybernetics Society Chapter. He is also the Editor-in-Chief of JISEM (Journal of Information Systems Engineering & Management) and the Editor-in-Chief of RISTI (Iberian Journal of Information Systems and Technologies). Moreover, he has acted as Vice-Chair of Experts in the Horizon 2020 of the European Commission, as Expert in the Ministry of Education, University and Research of the Government of Italy, and as Expert in the Ministry of Finance of the Government of Latvia.


António Abreu is an Adjunct Professor at Polytechnic of Porto (Portugal). He holds Postdoctorate in Technologies and Information Systems, University of Coimbra; Ph.D. in Software Engineering based on reusable components with Human–Machine Interface applications, University of Vigo; master’s degree in Management Informatics from the University of Minho and Licentiate in Informatics–Mathematics Applied by Lusíada University. He is an effective member of the CEOS.PP Research Center – Center for Organizational and Social Studies of the Polytechnic of Oporto – and a member of LIACC Artificial Intelligence and Computer Science Laboratory – FEUP. 


João Vidal de Carvalho is an Adjunct Professor at Polytechnic of Porto (Portugal); Postdoctorate in Technologies and Information Systems, University of Coimbra; Ph.D. in Information Systems and Technology from University of Santiago de Compostela (Spain), M.Sc. in Information Technology Management from University of Minho (Portugal), and bachelor’s degree in Computer Science. He is an effective member of the CEOS.PP Research Center – Center for Organizational and Social Studies of the Polytechnic of Oporto – and a member of LIACC Artificial Intelligence and Computer Science Laboratory – FEUP.

Dália Liberato is a Professor of Tourism, specializing in tourism destinations management and tourism planning, at the School of Hospitality and Tourism, Polytechnic of Porto. Currently, she coordinates the Tourist Activities Management degree in the same school. Her main research interests are tourism management, tourism planning, cross-border tourism, and e-tourism.


Elisa Alén is an Associate Professor of Marketing specializing in tourism marketing at the Faculty of Business Sciences and Tourism, University of Vigo. Elisa’s research work lies in the area of tourist behavior, ranging from motivation to behavioral intentions, with a focus on improving satisfaction. In recent years, she has focused on different types of tourism, mainly thermal and senior tourism.


Pedro Liberato is a Professor of Tourism, specializing in tourism destinations management, tourism planning, and tourism marketing, at the School of Hospitality and Tourism, Polytechnic of Porto. Currently, he coordinates the Tourism and Leisure Department and the master’s degree in Tourism Management in the same school. His main research interests are tourism management, tourism planning, e-tourism, ICT in tourism and tourism marketing.

Bibliographic Information

Publish with us

Policies and ethics

Back to top

Search

Navigation