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The Room at the End of the Hall

An Ombudsman’s Notebook

  • Book
  • © 2012

Overview

Authors:
  1. Bette Ann Moskowitz
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  • Written by experts, Gives a modern approach, Comprehensive in Scope

Part of the book series: Transgressions (TRANS, volume 92)

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Table of contents (27 chapters)

  1. Front Matter

    Pages i-xiv
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  2. Going In

    1. Front Matter

      Pages 1-4
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    2. The Home

      • Bette Ann Moskowitz
      Pages 5-9

    3. Summer, Thursday Morning

      • Bette Ann Moskowitz
      Pages 10-13

    4. The Case of Oliver and the Wheelchair

      • Bette Ann Moskowitz
      Pages 14-16

    5. Fall, Thursday Morning

      • Bette Ann Moskowitz
      Pages 17-20

    6. The Case of the Man who Would not Budge

      • Bette Ann Moskowitz
      Pages 21-22

    7. Late Fall, Thursday Morning

      • Bette Ann Moskowitz
      Pages 23-25

    8. The Case of the Suffocated Man

      • Bette Ann Moskowitz
      Pages 26-27

    9. Thanksgiving, Thursday Morning

      • Bette Ann Moskowitz
      Pages 28-28

    10. Myra, Leading Citizen

      • Bette Ann Moskowitz
      Pages 29-30

    11. Early Winter, Thursday Morning

      • Bette Ann Moskowitz
      Pages 31-32

    12. The Case of the Big Man with the Big Chip

      • Bette Ann Moskowitz
      Pages 33-36

    13. Thursday Morning, Winter

      • Bette Ann Moskowitz
      Pages 37-42

    14. Blind Ambition

      • Bette Ann Moskowitz
      Pages 43-47

    15. Thursday, Summer

      • Bette Ann Moskowitz
      Pages 48-49

    16. Nobless Oblige

      • Bette Ann Moskowitz
      Pages 50-53

  3. Going Under

    1. Front Matter

      Pages 54-54
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    2. In the office/the Calls

      • Bette Ann Moskowitz
      Pages 55-62

    3. In the Field/The Adult Home

      • Bette Ann Moskowitz
      Pages 63-66
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Keywords

About this book

In this first person narrative, Bette Ann Moskowitz tells what it is like to be a volunteer long-term care ombudsman, and how, with thirty-six hours of training, she entered the unfamiliar world of a nursing home to advocate for its almost-three hundred residents. She brings the reader along as she learns the ropes, makes mistakes and meets tragic and beautiful people struggling for their lives. When she becomes assistant coordinator of the program, she gets an even broader view of institutional life, advocacy, and old age. Problems are big and small: a man discharged for having a sexual relationship with a fellow resident; residents not getting evening snacks; an intelligent resident with mental health problems fighting to be a partner in her own care. Author of DO I KNOW YOU? A Family's Journey Through Aging and Alzheimer's, Moskowitz says advocating for the old and disabled in long-term care can be a transgressive act. "We often oppose the authorities by standing up for the one with two different shoes against the Suits. Sometimes we don't know enough. We have access, but little power. Yet, an ombudsman may be the only thing standing between the resident and disaster." In addition to shedding light on this unheralded and important volunteer health care worker, THE ROOM AT THE END OF THE HALL raises questions about how America and Americans go about the business of old age, and how old age itself is changing as the baby boomer generation enters it.

Bibliographic Information

  • Book Title: The Room at the End of the Hall

  • Book Subtitle: An Ombudsman’s Notebook

  • Authors: Bette Ann Moskowitz

  • Series Title: Transgressions

  • DOI: https://doi.org/10.1007/978-94-6209-116-0

  • Publisher: SensePublishers Rotterdam

  • eBook Packages: Humanities, Social Sciences and Law, Education (R0)

  • Copyright Information: SensePublishers 2012

  • eBook ISBN: 978-94-6209-116-0Published: 11 February 2013

  • Series ISSN: 2214-9732

  • Series E-ISSN: 2214-9740

  • Edition Number: 1

  • Number of Pages: XIV, 116

  • Topics: Education, general

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