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Competitive Information in Small Businesses

  • Book
  • © 2003

Overview

Authors:
  1. Thomas Chesney

    1. Social Computing Group, School of Computing, Napier University, Edinburgh, Scotland, UK

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Table of contents (9 chapters)

  1. Front Matter

    Pages i-xiii
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  2. The Importance of Being Small

    • Thomas Chesney
    Pages 1-7

  3. Strategic Planning

    • Thomas Chesney
    Pages 9-31

  4. Strategic Information Systems

    • Thomas Chesney
    Pages 33-46

  5. Business Process Modelling

    • Thomas Chesney
    Pages 47-67

  6. Use Cases

    • Thomas Chesney
    Pages 69-77

  7. Creativity

    • Thomas Chesney
    Pages 79-92

  8. Strategy and IS Planning in Small Businesses

    • Thomas Chesney
    Pages 93-104

  9. Evaluation

    • Thomas Chesney
    Pages 105-116

  10. Afterword

    • Thomas Chesney
    Pages 117-117

  11. Back Matter

    Pages 119-180
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Keywords

About this book

This book is about using information in small businesses to compete; it is about strategy and information systems. It examines problems that these businesses face and suggests some solutions. It looks at how strategie planning takes place and how information systems should be designed and developed in line with strategy, from a business rather than a purely technical point ofview. The main contribution made is proposing an approach to crafting strategy, designing new business processes and information systems planning that could realistically be used by the average small business, that is one without great knowledge of strategy or information systems, and one that cannot afford to buy in this knowledge. The approach differs from others suggested in the literature in that it emphasises the important role of creativity in the process of creating strategy and in information system design and illustrates where this creativity may come from, it emphasises the importance of getting staff involved and it attempts to lessen the communication problems that exists between business people and information system developers, something that historically has caused problems.

Authors and Affiliations

  • Social Computing Group, School of Computing, Napier University, Edinburgh, Scotland, UK

    Thomas Chesney

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