Skip to main content
SpringerLink
Log in

Call Center Lexikon

Die wichtigsten Fachbegriffe der Branche verständlich erklärt

  • Book
  • © 2008

Overview

Authors:
  1. Simone Fojut
    View author publications

    You can also search for this author in PubMed   Google Scholar

  • Die wichtigsten Call-Center-Begriffe von A bis Z

This is a preview of subscription content, log in via an institution to check access.

Access this book

Log in via an institution
eBook USD 39.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Hardcover Book USD 49.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Other ways to access

Licence this eBook for your library

Institutional subscriptions

Table of contents (18 chapters)

  1. Front Matter

    Pages 1-8
    Download chapter PDF

  2. A

    Pages 9-27

  3. B

    Pages 29-42

  4. C

    Pages 43-70

  5. D

    Pages 71-79

  6. E

    Pages 81-84

  7. F

    Pages 85-90

  8. G/H

    Pages 91-101

  9. I/J

    Pages 103-108

  10. K

    Pages 109-111

  11. L

    Pages 113-117

  12. M

    Pages 119-123

  13. N/O

    Pages 125-131

  14. P/Q

    Pages 133-145

  15. R

    Pages 147-153

  16. S

    Pages 155-168

  17. T

    Pages 169-176

  18. U/V

    Pages 177-184

  19. W–Z

    Pages 185-193

  20. Back Matter

    Pages 195-195
    Download chapter PDF
Back to top

Keywords

About the author

Simone Fojut ist Chefredakteurin der Zeitschrift "Call Center Profi" und Buchautorin zu Call- Center-Themen.

Bibliographic Information

  • Book Title: Call Center Lexikon

  • Book Subtitle: Die wichtigsten Fachbegriffe der Branche verständlich erklärt

  • Authors: Simone Fojut

  • DOI: https://doi.org/10.1007/978-3-8349-9600-8

  • Publisher: Gabler Verlag Wiesbaden

  • eBook Packages: Business and Economics (German Language)

  • Copyright Information: Gabler Verlag | Springer Fachmedien Wiesbaden GmbH, Wiesbaden 2008

  • Hardcover ISBN: 978-3-8349-0594-9Published: 12 December 2007

  • eBook ISBN: 978-3-8349-9600-8Published: 19 November 2008

  • Edition Number: 1

  • Number of Pages: IV, 192

  • Topics: Sales/Distribution

Publish with us

Policies and ethics

Back to top

Search

Navigation