Skip to main content
SpringerLink
Log in

IS Offshoring

Essays on Project Suitability and Success

  • Book
  • © 2009

Overview

Authors:
  1. Markus K. Westner
    View author publications

    You can also search for this author in PubMed   Google Scholar

  • 2023 Accesses

This is a preview of subscription content, log in via an institution to check access.

Access this book

Log in via an institution
eBook USD 39.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book USD 54.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Other ways to access

Licence this eBook for your library

Institutional subscriptions

Table of contents (4 chapters)

  1. Front Matter

    Pages I-X
    Download chapter PDF

  2. Introduction

    • Markus K. Westner
    Pages 1-2

  3. IS Offshoring: A Systematic Review of the Literature

    • Markus K. Westner
    Pages 3-66

  4. Offshore Suitability: Criteria for Selecting IS Applications or Projects for Offshoring

    • Markus K. Westner
    Pages 67-137

  5. Determinants of Success in IS Offshoring Projects

    • Markus K. Westner
    Pages 139-295
Back to top

Keywords

About this book

The industrialization of service industries is a phenomenon which industries such as banking and finance adopted several years ago. Although IT can be considered an enabler in these efforts, the IT industry itself has not yet taken much advantage of industrialization. As this is slowly changing, ideas like global sourcing and global value chains have entered the mindset of top and middle IT management. Although sourcing IT services from near or far away countries in order to profit from labor cost differentials is a topic frequently generating a lot of controversy, it can no longer be ignored as one of several options for staying globally competitive. Even though some businesses promise to refrain from offshoring in order to strengthen local economies, they might not be willing to accept the costs of IT services fully provided domestically. Thus, even businesses which are reluctant when it comes to directly offshoring their own IT services might be indirectly profiting from it as they expect their service providers to stay globally competitive – be it by offshoring or by any other means. With this controversy in mind, it is exceptionally important that offshoring endeavors turn out to be as successful as possible or at least as successful as expected. However, businesses indulging in offshoring do not necessarily report convincing outcomes. Particularly in the case of offshoring from non-English speaking countries, language barriers seem to be significantly impeding offshoring success.

About the author

Markus K. Westner earned his doctoral degree from the European Business School under Prof. Dr. Susanne Strahringer’s chairmanship. He lives in Munich and works for an international management consultancy based in Boston.

Bibliographic Information

Publish with us

Policies and ethics

Back to top

Search

Navigation