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Success Factors in Logistics Outsourcing

  • Book
  • © 2012

Overview

Authors:
  1. Alexander Grahl
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Part of the book series: Essays on Supply Chain Management (ESCM)

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Table of contents (5 chapters)

  1. Front Matter

    Pages I-XV
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  2. Introduction

    • Alexander de Grahl
    Pages 1-6

  3. The Flexibility of Logistics Service Providers and its Impact on Customer Loyalty – An Empirical Study

    • Evi Hartmann, Alexander de Grahl
    Pages 7-51

  4. Logistics Outsourcing Interfaces: The Role of Customer Partnering Behavior

    • Evi Hartmann, Alexander de Grahl
    Pages 53-78

  5. Relational Behavior in Logistics Outsourcing Relationships

    • Alexander de Grahl
    Pages 79-103

  6. Final Conclusion

    • Alexander de Grahl
    Pages 105-109
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Keywords

About this book

Business relationships between customer firms and their logistics service providers represent an increasingly important element of today’s supply chains and thus, the success of such logistics outsourcing relationships has crucial relevance for the competitiveness of a supply chain. With his three papers on success factors in logistics outsourcing, Alexander de Grahl provides relevant insights regarding this important research question. In detail, adopting different perspectives in the three papers, the work shows how logistics service providers, customer firms and the two parties together can contribute to successful logistics outsourcing relationships.

About the author

Dr. Alexander de Grahl received his doctor’s degree from the Friedrich-Alexander-Universität Erlangen-Nürnberg in business administration at the chair of Prof. Dr.-Ing. Evi Hartmann. He is working as a consultant.

Bibliographic Information

  • Book Title: Success Factors in Logistics Outsourcing

  • Authors: Alexander Grahl

  • Series Title: Essays on Supply Chain Management

  • DOI: https://doi.org/10.1007/978-3-8349-7084-8

  • Publisher: Gabler Verlag Wiesbaden

  • eBook Packages: Business and Economics, Business and Management (R0)

  • Copyright Information: Gabler Verlag | Springer Fachmedien Wiesbaden GmbH, Wiesbaden 2012

  • Softcover ISBN: 978-3-8349-3355-3Published: 26 September 2011

  • eBook ISBN: 978-3-8349-7084-8Published: 15 September 2011

  • Series ISSN: 2625-8668

  • Series E-ISSN: 2625-8684

  • Edition Number: 1

  • Number of Pages: XV, 109

  • Number of Illustrations: 5 b/w illustrations

  • Topics: Operations Management

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