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Book Title: Gerechtigkeit bei der Beschwerdebehandlung
Book Subtitle: Der moderierende Einfluss von Kunden- und Situationsmerkmalen
Authors: Holger Roschk
DOI: https://doi.org/10.1007/978-3-8349-6222-5
Publisher: Gabler Verlag Wiesbaden
eBook Packages: Business and Economics (German Language)
Copyright Information: Gabler Verlag | Springer Fachmedien Wiesbaden GmbH, Wiesbaden 2011
Softcover ISBN: 978-3-8349-2922-8Published: 05 April 2011
eBook ISBN: 978-3-8349-6222-5Published: 25 March 2011
Edition Number: 1
Number of Pages: XXII, 231
Number of Illustrations: 39 b/w illustrations
Topics: Marketing