Gerd Schwarz analyzes the pros and cons of shared service centers for the implementation of IT, finance, personnel and purchasing processes and make design suggestions on the empirical study of American public companies are based at 72. It describes how through the development of shared service centers achieved cost and quality improvements and shows based on the transaction cost approach to outsourcing to the differences in detail.

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Authors and Affiliations

Cambridge, USA

Gerd Schwarz

About the author

Dr. Gerd Schwarz is an Assistant Professor in Strategic Management at the University of Nottingham, Ningbo, China and a Fellow at Harvard University.

Bibliographic Information

Book Title: Public Shared Service Centers
Book Subtitle: A Theoretical and Empirical Analysis of US Public Sector Organizations
Authors: Gerd Schwarz
Series Title: Management, Organisation und ökonomische Analyse
DOI: https://doi.org/10.1007/978-3-8349-4480-1
Publisher: Springer Gabler Wiesbaden
eBook Packages: Business and Economics, Business and Management (R0)
Copyright Information: Springer Fachmedien Wiesbaden 2014
Softcover ISBN: 978-3-8349-4479-5Published: 01 July 2014
eBook ISBN: 978-3-8349-4480-1Published: 20 June 2014
Series ISSN: 2627-308X
Series E-ISSN: 2627-311X
Edition Number: 1
Number of Pages: XX, 330
Number of Illustrations: 62 b/w illustrations
Topics: Services

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Table of contents (10 chapters)

Front Matter

Back Matter

About this book